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Product Owner/Sr Product Owner, Technology Products

American Airlines, Phoenix, AZ, United States


Product Owner / Sr Product Owner, Technology Products Posting Start Date:

4/2/26 Location:

Rio West E Bldg (PHX-RWE1) Cities:

Phoenix - AZ Requisition ID:

84779

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Payments Automation Team within the Finance Division

Responsible for assisting the Payments Automation team with assessing impacts for Internal and External projects, understanding business needs and writing user stories to effectively communicate the business needs. This role requires technical aptitude and business insight as well as the ability to work with diverse teams.

The Product Owner is expected to become a liaison with multiple areas, adapt and work in a rapidly changing environment and relate Payments system processes with business objectives.

You’d be collaborating and making partnerships with the functional and non-functional teams across the organization.

What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Contributes to the co‑creation of Product Vision and Product Strategy tied to Portfolio goals

Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned

Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership’s attention

Coordinates with other Product team members to manage product dependencies and increments of value

Performs continuous product discovery and offers valuable solutions that align to Product OKRs

Understands the budgetary implications, related organizational constraints in factoring areas of focus

Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.

Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need

Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members

Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health

Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security)

Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases

Practices agility in discovering and delivering value continuously

All you'll need for success Minimum Qualifications — Education & Prior Job Experience

Bachelor’s degree in a related field plus 3 years of experience in Product Management/Delivery (e.g., product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience

Preferred Qualifications — Education & Prior Job Experience

Experience determining Product Market fit and defining a Go-to-Market strategy

Demonstrate familiarity with Agile Product Management tools

SQL experience

Strong data analysis skills

Skills, Licenses & Certifications

Relevant certifications in Product Management/Product Delivery field

Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.

What you'll get

Travel Perks: You, your family and friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to health, dental, prescription and vision benefits. We also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We provide the tools, resources and support you need to become the best version of yourself.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups connect our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities : Phoenix - AZ Requisition ID : 84779

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. ©2025, American Airlines, Inc. All applications will be submitted only through this site, and we will never require payment at any time during the application process.

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