Assistant Director of Residential Services
THE JEWISH BOARD, New York, NY, United States
Assistant Director of Residential Services
For nearly 150 years, The Jewish Board has been delivering innovative, best‑in‑class mental and behavioral health services. We serve everyone from infants and their families, to children, teens, and adults, using compassion to positively impact over 45,000 New Yorkers each year.
Location 1358 56th St, Brooklyn, NY 11219, US
Purpose The Mishkon IDD Programs provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities. Our core values focus on person‑centered planning, community integration, and close collaboration with families and the community, all grounded in an Orthodox Jewish lens.
Position Overview As Assistant Director of Residential Services, you will provide managerial and operational oversight of assigned Individualized Residential Alternatives (IRA) homes or Intermediate Care Facility (ICF) units serving adults with intellectual and developmental disabilities. You will ensure high‑quality, person‑centered care, maintain regulatory compliance, foster accountability, and coordinate interdisciplinary teams.
Key Essential Functions
Residential Operations & Oversight
Manage day‑to‑day operations of IRA or ICF residences.
Oversee scheduling, budgeting, supply management and vehicle/plant maintenance.
Conduct site visits, monitor health needs, and audit finances.
Review fire drill reports and update evacuation plans.
Coordinate schedules and support community integration.
Regulatory Compliance & Quality Assurance
Ensure compliance with OPWDD, DOH, CARF and The Jewish Board’s standards.
Conduct regular quality assurance checks and audits.
Participate in internal audits, licensing inspections and address deficiencies.
Complete incident reporting and maintain accurate documentation.
Engage in OPWDD/DOH/IAC training.
Staff Management & Development
Supervise Residence Managers and assigned staff.
Hire, train, evaluate, and provide performance feedback.
Conduct team meetings, 1:1 supervision, and ongoing training.
Provide on‑call support during crisis or emergency calls.
Interdisciplinary Team Coordination
Coordinate clinical, nursing and residential team processes.
Support medical care with Nurses/LPNs, behavior plans with BIS, and facilities issues with Facilities.
Attend and contribute to interdisciplinary meetings.
Person‑Centered & Family Engagement
Implement strategies to improve quality of life.
Engage with individuals and families regularly to ensure satisfaction.
Manage relationships with families, guardians, and advocates.
Administrative & Strategic Responsibilities
Provide reports to the Director of Residential Services.
Assist in developing and implementing new systems, policies, and procedures.
Participate in department meetings, intake and screening processes.
Be available for after‑hours on‑call responsibilities.
Provide direct coverage in the absence of Residence Managers.
Other duties as assigned.
Educational & Experience Requirements
High School Diploma or GED with 10 years of experience in Intellectual/Developmental Disabilities, including 5 years in a supervisory or managerial role; OR
Bachelor’s degree with 5 years of experience in Intellectual/Developmental Disabilities, including 2 years in a supervisory or managerial role.
Valid NYS Driver’s License (preferred).
SCIP‑R, CPR, AMAP trained and certified (preferred).
Knowledge of DOH and/or OPWDD regulatory requirements (required).
Familiarity with Orthodox Jewish practices (preferred); commitment to learn (required).
Core Competencies
Effectively supervise, support, coach, and train staff.
Excellent communication and interpersonal skills with good judgment and problem‑solving ability.
Analyze problems and determine corrective measures.
Develop positive working relationships and collaborate across departments.
Computer Skills Strong computer skills, including proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and comfort with audio‑video platforms (Zoom, Teams) and Electronic Health Records (EHR) applications. Willingness to learn new software and use data and trends to inform practice.
Work Environment & Physical Effort
Must lift clients with a mechanical device, position clients, push wheelchairs, and transfer clients physically as required.
Must travel daily and walk program sites, including stairs.
Ability to sit at a computer for up to 75% of the day.
Who We Are The Jewish Board delivers innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We serve everyone from infants to adults, and we proudly employ people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams and encourage candidates from historically marginalized backgrounds to apply.
Equal Opportunity Employment The Jewish Board is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, or any other status protected by applicable federal, state, or local law. We provide reasonable accommodation to qualified employees with disabilities unless it would impose an undue hardship.
Values
Treat every person with dignity
We act with respect and caring towards clients, colleagues, and communities
Strive to be outstanding
We are exceptional professionals in all that we do
Embrace each other’s differences
We create a fair and inclusive environment for all
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration
#J-18808-Ljbffr
Location 1358 56th St, Brooklyn, NY 11219, US
Purpose The Mishkon IDD Programs provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities. Our core values focus on person‑centered planning, community integration, and close collaboration with families and the community, all grounded in an Orthodox Jewish lens.
Position Overview As Assistant Director of Residential Services, you will provide managerial and operational oversight of assigned Individualized Residential Alternatives (IRA) homes or Intermediate Care Facility (ICF) units serving adults with intellectual and developmental disabilities. You will ensure high‑quality, person‑centered care, maintain regulatory compliance, foster accountability, and coordinate interdisciplinary teams.
Key Essential Functions
Residential Operations & Oversight
Manage day‑to‑day operations of IRA or ICF residences.
Oversee scheduling, budgeting, supply management and vehicle/plant maintenance.
Conduct site visits, monitor health needs, and audit finances.
Review fire drill reports and update evacuation plans.
Coordinate schedules and support community integration.
Regulatory Compliance & Quality Assurance
Ensure compliance with OPWDD, DOH, CARF and The Jewish Board’s standards.
Conduct regular quality assurance checks and audits.
Participate in internal audits, licensing inspections and address deficiencies.
Complete incident reporting and maintain accurate documentation.
Engage in OPWDD/DOH/IAC training.
Staff Management & Development
Supervise Residence Managers and assigned staff.
Hire, train, evaluate, and provide performance feedback.
Conduct team meetings, 1:1 supervision, and ongoing training.
Provide on‑call support during crisis or emergency calls.
Interdisciplinary Team Coordination
Coordinate clinical, nursing and residential team processes.
Support medical care with Nurses/LPNs, behavior plans with BIS, and facilities issues with Facilities.
Attend and contribute to interdisciplinary meetings.
Person‑Centered & Family Engagement
Implement strategies to improve quality of life.
Engage with individuals and families regularly to ensure satisfaction.
Manage relationships with families, guardians, and advocates.
Administrative & Strategic Responsibilities
Provide reports to the Director of Residential Services.
Assist in developing and implementing new systems, policies, and procedures.
Participate in department meetings, intake and screening processes.
Be available for after‑hours on‑call responsibilities.
Provide direct coverage in the absence of Residence Managers.
Other duties as assigned.
Educational & Experience Requirements
High School Diploma or GED with 10 years of experience in Intellectual/Developmental Disabilities, including 5 years in a supervisory or managerial role; OR
Bachelor’s degree with 5 years of experience in Intellectual/Developmental Disabilities, including 2 years in a supervisory or managerial role.
Valid NYS Driver’s License (preferred).
SCIP‑R, CPR, AMAP trained and certified (preferred).
Knowledge of DOH and/or OPWDD regulatory requirements (required).
Familiarity with Orthodox Jewish practices (preferred); commitment to learn (required).
Core Competencies
Effectively supervise, support, coach, and train staff.
Excellent communication and interpersonal skills with good judgment and problem‑solving ability.
Analyze problems and determine corrective measures.
Develop positive working relationships and collaborate across departments.
Computer Skills Strong computer skills, including proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and comfort with audio‑video platforms (Zoom, Teams) and Electronic Health Records (EHR) applications. Willingness to learn new software and use data and trends to inform practice.
Work Environment & Physical Effort
Must lift clients with a mechanical device, position clients, push wheelchairs, and transfer clients physically as required.
Must travel daily and walk program sites, including stairs.
Ability to sit at a computer for up to 75% of the day.
Who We Are The Jewish Board delivers innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We serve everyone from infants to adults, and we proudly employ people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams and encourage candidates from historically marginalized backgrounds to apply.
Equal Opportunity Employment The Jewish Board is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, or any other status protected by applicable federal, state, or local law. We provide reasonable accommodation to qualified employees with disabilities unless it would impose an undue hardship.
Values
Treat every person with dignity
We act with respect and caring towards clients, colleagues, and communities
Strive to be outstanding
We are exceptional professionals in all that we do
Embrace each other’s differences
We create a fair and inclusive environment for all
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration
#J-18808-Ljbffr