Director of Operations
Ripple Effect Consulting, Superior, WI, United States
Director of Operations — Overview
Director of Operations Full-Time | 100% On-Site Superior, Colorado $100,000 – $165,000 base salary (DOE) ✈️ Limited travel initially | Increases over time Important Note This role is 100% ON-SITE in Superior, CO. Remote or hybrid arrangements are not available. The Opportunity We are seeking a hands-on Director of Operations to lead end-to-end operational execution for a growing industrial technology organization with global reach. This is a newly created leadership role designed to own day-to-day operations across manufacturing interfaces, supply chain, warehousing, field service, and complex installations—freeing executive leadership to remain focused on global strategy and growth. This role sits at the center of the business, partnering closely with Sales, Engineering, Finance, and global manufacturing partners to ensure products are delivered efficiently, projects execute flawlessly, and customers experience reliable, professional outcomes. While the initial focus is the U.S. and Americas, this role is intentionally built to scale globally as the organization expands. What You'll Own
Operations Leadership & Execution
Own day-to-day operational performance across the Americas Translate executive strategy into clear execution plans and measurable results Build operating cadence, KPIs, and accountability across teams Drive operational discipline without slowing growth
Supply Chain, Inventory & Warehousing
Lead demand planning, inventory management, logistics, and fulfillment Own inventory forecasting and working capital performance Improve inventory turns, service levels, fill rates, and lead times Oversee warehouse operations supporting both standard products and project-based installations
Global Manufacturing & Vendor Interface
Serve as the primary operations liaison to overseas manufacturing partners Support production planning, capacity alignment, quality, and cost transparency Identify and mitigate supply chain risk (tariffs, logistics, supplier concentration) Support sourcing and readiness for new products and markets
Field Service, Installations & Project Oversight
Provide leadership for field service and heavy equipment installations Ensure projects are properly scoped, planned, executed, and closed Standardize installation processes, job costing, and documentation Partner with Sales and Engineering to improve pre-sale feasibility and handoffs
Cost Control & Financial Partnership
Partner with Finance to drive margin visibility and cost control Manage operational drivers of EBITDA (freight, inventory, rework, efficiency) Ensure operational data supports accurate forecasting and reporting
Systems, Data & Process
Own operational processes within ERP systems (NetSuite preferred) Improve data accuracy and visibility from order intake to delivery Lead continuous improvement initiatives focused on scalability and clarity
Team Leadership & Development
Directly lead teams across supply chain, warehousing, and field service Build a culture of ownership, accountability, and continuous improvement Ensure teams are structured to support growth while remaining cost-disciplined
What We're Looking For
✅ Bachelor's degree in Engineering, Operations, Supply Chain, or related field ✅ 10+ years of progressive operations leadership experience ✅ Experience across supply chain, inventory, warehousing, logistics, and field service ✅ Proven success working with overseas manufacturing partners ✅ Strong ERP-driven operations background (NetSuite highly preferred) ✅ Experience in installation, field service, or project-based delivery environments ✅ Hands-on leadership style with strong cross-functional influence Nice to Have: Lean / Six Sigma, APICS (CPIM / CSCP), or PMP Experience supporting light manufacturing, kitting, or assembly operations Why This Role
✔ Executive-level ownership with real impact ✔ Newly created role with room to shape operations ✔ Global exposure with a clear growth runway ✔ On-site leadership in a highly visible role Compensation & Benefits
Competitive base salary ($100K–$165K DOE) Medical, dental, and vision insurance 401(k) with company match Paid time off & paid leave programs HSA & FSA options Life and disability insurance Employee Assistance Program Tuition reimbursement Location Requirement
This position is 100% ON-SITE in Superior, Colorado.
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Director of Operations Full-Time | 100% On-Site Superior, Colorado $100,000 – $165,000 base salary (DOE) ✈️ Limited travel initially | Increases over time Important Note This role is 100% ON-SITE in Superior, CO. Remote or hybrid arrangements are not available. The Opportunity We are seeking a hands-on Director of Operations to lead end-to-end operational execution for a growing industrial technology organization with global reach. This is a newly created leadership role designed to own day-to-day operations across manufacturing interfaces, supply chain, warehousing, field service, and complex installations—freeing executive leadership to remain focused on global strategy and growth. This role sits at the center of the business, partnering closely with Sales, Engineering, Finance, and global manufacturing partners to ensure products are delivered efficiently, projects execute flawlessly, and customers experience reliable, professional outcomes. While the initial focus is the U.S. and Americas, this role is intentionally built to scale globally as the organization expands. What You'll Own
Operations Leadership & Execution
Own day-to-day operational performance across the Americas Translate executive strategy into clear execution plans and measurable results Build operating cadence, KPIs, and accountability across teams Drive operational discipline without slowing growth
Supply Chain, Inventory & Warehousing
Lead demand planning, inventory management, logistics, and fulfillment Own inventory forecasting and working capital performance Improve inventory turns, service levels, fill rates, and lead times Oversee warehouse operations supporting both standard products and project-based installations
Global Manufacturing & Vendor Interface
Serve as the primary operations liaison to overseas manufacturing partners Support production planning, capacity alignment, quality, and cost transparency Identify and mitigate supply chain risk (tariffs, logistics, supplier concentration) Support sourcing and readiness for new products and markets
Field Service, Installations & Project Oversight
Provide leadership for field service and heavy equipment installations Ensure projects are properly scoped, planned, executed, and closed Standardize installation processes, job costing, and documentation Partner with Sales and Engineering to improve pre-sale feasibility and handoffs
Cost Control & Financial Partnership
Partner with Finance to drive margin visibility and cost control Manage operational drivers of EBITDA (freight, inventory, rework, efficiency) Ensure operational data supports accurate forecasting and reporting
Systems, Data & Process
Own operational processes within ERP systems (NetSuite preferred) Improve data accuracy and visibility from order intake to delivery Lead continuous improvement initiatives focused on scalability and clarity
Team Leadership & Development
Directly lead teams across supply chain, warehousing, and field service Build a culture of ownership, accountability, and continuous improvement Ensure teams are structured to support growth while remaining cost-disciplined
What We're Looking For
✅ Bachelor's degree in Engineering, Operations, Supply Chain, or related field ✅ 10+ years of progressive operations leadership experience ✅ Experience across supply chain, inventory, warehousing, logistics, and field service ✅ Proven success working with overseas manufacturing partners ✅ Strong ERP-driven operations background (NetSuite highly preferred) ✅ Experience in installation, field service, or project-based delivery environments ✅ Hands-on leadership style with strong cross-functional influence Nice to Have: Lean / Six Sigma, APICS (CPIM / CSCP), or PMP Experience supporting light manufacturing, kitting, or assembly operations Why This Role
✔ Executive-level ownership with real impact ✔ Newly created role with room to shape operations ✔ Global exposure with a clear growth runway ✔ On-site leadership in a highly visible role Compensation & Benefits
Competitive base salary ($100K–$165K DOE) Medical, dental, and vision insurance 401(k) with company match Paid time off & paid leave programs HSA & FSA options Life and disability insurance Employee Assistance Program Tuition reimbursement Location Requirement
This position is 100% ON-SITE in Superior, Colorado.
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