Operations Director
GOEBEL FIXTURE COMPANY, Rochester, MN, United States
Operations Director (Project Management)
Three Rivers Community Action serves thousands of families across SE Minnesota each year with anti‑poverty programs including Head Start, Transportation, Energy Assistance, Older Adults, Housing Advocacy, Housing Development, Homeownership, Weatherization and more. To support the agency's 150+ employees and $22 million annual budget, a strong backbone of operations is needed to provide the people, technology and other resources needed for effective, efficient program delivery.
The Operations Director oversees human resources, managing the full employee lifecycle including recruitment, onboarding, training, leave administration, personnel changes, and employee records; the information technology staff and systems; and the administrative support department, the agency's first point of contact on the phone or in person at agency offices in each county. The Operations Director will also supervise the new thrift store operation launching in 2026 and other special projects as assigned.
A successful Operations Director is passionate about operating plans, policies, procedures, and compliance. This new position has been created to provide continuity across agency departments and will frequently assist staff and supervisors on operational practices and policy interpretation. The Operations Director joins the Management Team which supports the Executive Director, supervises staff, contributes to strategic planning, and oversees agency-wide initiatives. The Operations Director also represents the agency in the community, promoting a positive image and maintaining strong external partnerships. (Full position description will be shared with applicants selected for in‑person interviews; to request full description, call 507‑316‑0610.)
This full‑time position will be based in Rochester. Salary range is $95,000–$110,000, depending on experience, with generous paid time off and a comprehensive benefits package.
What You'll Do
Lead HR operations across the full employee lifecycle, supporting supervisors and staff with best practices, training, compliance, and culture‑building
Oversee IT, administrative support, facilities coordination, and customer service strategy
Develop and maintain agency‑wide policies, safety programs, and compliance efforts
Play a key leadership role in launching and overseeing a new thrift store operation
Represent the agency internally and externally, strengthening partnerships and community trust
What We're Looking For
Bachelor's degree in business, human resources, nonprofit administration, or a related field
At least 5 years of progressive leadership experience in operations, HR, or nonprofit management
Strong working knowledge of HR laws, systems, and best practices
Proven ability to lead teams, manage complex projects, and collaborate across departments
Ability to work effectively with individuals from a wide range of backgrounds and experiences
At Three Rivers Community Action, your work directly supports families, neighbors, and communities. We offer meaningful leadership opportunities, a mission‑driven culture, and the chance to shape systems that help people thrive.
Join us and help build the operational foundation that makes our mission possible.
Required Qualifications
Bachelor's degree in business administration, human resources, nonprofit administration, human services, or a related field
Minimum of five years of progressive experience in nonprofit leadership, business operations, management, or human resources
Demonstrated knowledge and proficiency in HR functions and law
Ability to pass a required background study, as defined by the position
Current, valid driver's license in good standing, as defined by the agency's insurance provider
Current, valid personal automobile insurance
Strong leadership and managerial skills with the ability to motivate, lead, and develop a team
Excellent organizational and analytical skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast‑paced environment
Self‑motivated and confident, with the ability to work independently and collaboratively within a team
Exceptional written and verbal communication skills with a commitment to high‑quality customer service
Ability to engage effectively with individuals from diverse cultural and economic backgrounds
Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and Teams
Functional Requirements
Primarily office‑based position, with utilization of computer and other basic office equipment
Occasional lifting of up to 20 lbs
Occasional bending/squatting/reaching
Daily to weekly travel using personal means to meet with staff and/or travel to alternate workspaces in a four‑county service area
About Three Rivers Community Action Join Three Rivers Community Action, a dynamic nonprofit organization established in 1966 by dedicated local citizens. Committed to enhancing lives across our service area, Three Rivers collaborates with community partners to provide warmth, transportation, food, housing, advocacy and education to individuals and families.
At Three Rivers, we seek collaborative solutions, lead with integrity, embrace diversity, inspire mutual trust, listen to community needs, respect the people we work with, and promote equity, empowerment and self‑sufficiency.
We advocate ardently for our program participants at local, state, and federal levels, leveraging our extensive network of human service agencies to provide comprehensive support. Through these partnerships, we optimize resources to better serve families and communities, catalyzing meaningful change and fostering inclusivity.
We realize dreams of homeownership for people such as single parents, individuals with disabilities, and families. We enable seniors to age in place with vital services like home‑delivered meals, transportation, and energy assistance. Through initiatives like Head Start, we ensure children are equipped for school success while supporting their families holistically. At every stage of life, Three Rivers strives to empower and uplift those we serve. Join us in making a difference, one life at a time.
Watch this 2‑minute video that provides a snapshot of our programs, values, and a participant story that reflects the heart of what we do.
About the Benefits
Competitive wages with opportunities for advancement
Extensive benefits for regular full‑time staff (30+ hours per week), including affordable health insurance with access to employer‑sponsored NICE Healthcare and an HRA, Flexible Spending Accounts (FSA), voluntary dental, vision, voluntary life/AD&D, critical illness, and hospital indemnity insurance, ensuring peace of mind and security for you and your loved ones.
Immediate eligibility for investment in our 403(b), with a generous automatic match (after 1 year of employment), aiding in building a stable financial future.
Generous paid time off, guaranteeing you sufficient time for relaxation, rejuvenation, and personal interests for regular staff working 30+ hours per week.
Access to our robust Employee Assistance Program, providing assistance and resources for both personal and professional challenges.
Training and professional development opportunities aimed at enhancing your skills and fostering career growth.
A supportive work environment that values lived experience, respects personal representation, teamwork, and recognizes individual contributions.
Equal Opportunity Commitment We are committed to fostering an inclusive workplace that values lived experience. We strongly encourage individuals from under‑represented populations and those with relevant lived experiences to apply. We value diverse perspectives and backgrounds. Your unique experiences and perspectives are an asset to our team, and we welcome your application.
Three Rivers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation during the application process due to a disability, please contact Human Resources at jobs@threeriverscap.org or 507‑316‑0610.
Online application preferred: www.threeriverscap.org/careers. However, a paper application form may be requested by calling 507‑316‑0610.
Three Rivers is an Equal Employment Opportunity / Affinitve Action Employer
#J-18808-Ljbffr
The Operations Director oversees human resources, managing the full employee lifecycle including recruitment, onboarding, training, leave administration, personnel changes, and employee records; the information technology staff and systems; and the administrative support department, the agency's first point of contact on the phone or in person at agency offices in each county. The Operations Director will also supervise the new thrift store operation launching in 2026 and other special projects as assigned.
A successful Operations Director is passionate about operating plans, policies, procedures, and compliance. This new position has been created to provide continuity across agency departments and will frequently assist staff and supervisors on operational practices and policy interpretation. The Operations Director joins the Management Team which supports the Executive Director, supervises staff, contributes to strategic planning, and oversees agency-wide initiatives. The Operations Director also represents the agency in the community, promoting a positive image and maintaining strong external partnerships. (Full position description will be shared with applicants selected for in‑person interviews; to request full description, call 507‑316‑0610.)
This full‑time position will be based in Rochester. Salary range is $95,000–$110,000, depending on experience, with generous paid time off and a comprehensive benefits package.
What You'll Do
Lead HR operations across the full employee lifecycle, supporting supervisors and staff with best practices, training, compliance, and culture‑building
Oversee IT, administrative support, facilities coordination, and customer service strategy
Develop and maintain agency‑wide policies, safety programs, and compliance efforts
Play a key leadership role in launching and overseeing a new thrift store operation
Represent the agency internally and externally, strengthening partnerships and community trust
What We're Looking For
Bachelor's degree in business, human resources, nonprofit administration, or a related field
At least 5 years of progressive leadership experience in operations, HR, or nonprofit management
Strong working knowledge of HR laws, systems, and best practices
Proven ability to lead teams, manage complex projects, and collaborate across departments
Ability to work effectively with individuals from a wide range of backgrounds and experiences
At Three Rivers Community Action, your work directly supports families, neighbors, and communities. We offer meaningful leadership opportunities, a mission‑driven culture, and the chance to shape systems that help people thrive.
Join us and help build the operational foundation that makes our mission possible.
Required Qualifications
Bachelor's degree in business administration, human resources, nonprofit administration, human services, or a related field
Minimum of five years of progressive experience in nonprofit leadership, business operations, management, or human resources
Demonstrated knowledge and proficiency in HR functions and law
Ability to pass a required background study, as defined by the position
Current, valid driver's license in good standing, as defined by the agency's insurance provider
Current, valid personal automobile insurance
Strong leadership and managerial skills with the ability to motivate, lead, and develop a team
Excellent organizational and analytical skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast‑paced environment
Self‑motivated and confident, with the ability to work independently and collaboratively within a team
Exceptional written and verbal communication skills with a commitment to high‑quality customer service
Ability to engage effectively with individuals from diverse cultural and economic backgrounds
Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and Teams
Functional Requirements
Primarily office‑based position, with utilization of computer and other basic office equipment
Occasional lifting of up to 20 lbs
Occasional bending/squatting/reaching
Daily to weekly travel using personal means to meet with staff and/or travel to alternate workspaces in a four‑county service area
About Three Rivers Community Action Join Three Rivers Community Action, a dynamic nonprofit organization established in 1966 by dedicated local citizens. Committed to enhancing lives across our service area, Three Rivers collaborates with community partners to provide warmth, transportation, food, housing, advocacy and education to individuals and families.
At Three Rivers, we seek collaborative solutions, lead with integrity, embrace diversity, inspire mutual trust, listen to community needs, respect the people we work with, and promote equity, empowerment and self‑sufficiency.
We advocate ardently for our program participants at local, state, and federal levels, leveraging our extensive network of human service agencies to provide comprehensive support. Through these partnerships, we optimize resources to better serve families and communities, catalyzing meaningful change and fostering inclusivity.
We realize dreams of homeownership for people such as single parents, individuals with disabilities, and families. We enable seniors to age in place with vital services like home‑delivered meals, transportation, and energy assistance. Through initiatives like Head Start, we ensure children are equipped for school success while supporting their families holistically. At every stage of life, Three Rivers strives to empower and uplift those we serve. Join us in making a difference, one life at a time.
Watch this 2‑minute video that provides a snapshot of our programs, values, and a participant story that reflects the heart of what we do.
About the Benefits
Competitive wages with opportunities for advancement
Extensive benefits for regular full‑time staff (30+ hours per week), including affordable health insurance with access to employer‑sponsored NICE Healthcare and an HRA, Flexible Spending Accounts (FSA), voluntary dental, vision, voluntary life/AD&D, critical illness, and hospital indemnity insurance, ensuring peace of mind and security for you and your loved ones.
Immediate eligibility for investment in our 403(b), with a generous automatic match (after 1 year of employment), aiding in building a stable financial future.
Generous paid time off, guaranteeing you sufficient time for relaxation, rejuvenation, and personal interests for regular staff working 30+ hours per week.
Access to our robust Employee Assistance Program, providing assistance and resources for both personal and professional challenges.
Training and professional development opportunities aimed at enhancing your skills and fostering career growth.
A supportive work environment that values lived experience, respects personal representation, teamwork, and recognizes individual contributions.
Equal Opportunity Commitment We are committed to fostering an inclusive workplace that values lived experience. We strongly encourage individuals from under‑represented populations and those with relevant lived experiences to apply. We value diverse perspectives and backgrounds. Your unique experiences and perspectives are an asset to our team, and we welcome your application.
Three Rivers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation during the application process due to a disability, please contact Human Resources at jobs@threeriverscap.org or 507‑316‑0610.
Online application preferred: www.threeriverscap.org/careers. However, a paper application form may be requested by calling 507‑316‑0610.
Three Rivers is an Equal Employment Opportunity / Affinitve Action Employer
#J-18808-Ljbffr