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Payor Relations Specialist

Ernest Health, Inc., Rancho Mirage, CA, United States


Payor Relations Specialist - Full Time - Rancho Mirage, California Registered Nurse preferred.

Overview Join our world-class team of driven, passionate healthcare professionals who are focused on service excellence and providing top quality care!

Rehabilitation Hospital of Southern California, located in Rancho Mirage, CA, is a premier inpatient rehab facility serving patients throughout the Coachella Valley and Southern California region. We provide intensive rehabilitative care for individuals recovering from strokes, brain and spinal cord injuries, orthopedic surgeries, and other serious conditions.

Our experienced rehabilitation team delivers comprehensive therapies – from advanced physical and occupational therapy to specialized neurological rehabilitation – all in a warm, supportive environment. The hospital features state‑of‑the‑art equipment and individualized care plans to help patients reach their recovery goals.

Accredited by The Joint Commission, the Rehabilitation Hospital of Southern California is committed to exceptional patient outcomes and compassionate care.

We are seeking a Payor Relations Specialist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well‑being.

Benefits

PPO and high deductible medical plan options

Flexible spending and health savings account options available

Dental and vision coverage

401 K with employer matching

Life insurance

Short‑and long‑term disability

Wellness & Work Life Balance

Employee assistance program

Wellness program with quarterly wellness challenges with participation incentives

Earned time off – start accruing vacation time on start date

Professional Growth

Continuing education opportunities

Qualifications Required Skills

Current state RN license preferred

Two years recent experience in utilization review preferred

OR any equivalent combination of education and experience

Additional Qualifications/Skills

Knowledge of clinical operations and procedures

Knowledge of the compliance and regulatory standards governing health plans and patient care

Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency

Demonstrates general computer skills including data entry, word processing, email, and record management

Effective organizational and time management skills

Effective written and verbal communication skillsAbility to maintain proper levels of confidentiality

Ability to work closely and professionally with others

Ability to maintain quality, safety and/or infection control standards

Responsibilities The Payor Relations Specialist is responsible for obtaining and maintaining service authorizations from third‑party payors to ensure reimbursement for services provided, before, throughout, and after a patient stay. They will work directly with insurers, managed care organizations, and clinical staff to ensure the treatment needs of the patients are met, maximizing their overall outcomes and quality of life.

Posted Total Compensation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It’s not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Minimum Salary: USD 34.10/hour

Maximum Salary: USD 50.00/hour

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