Associate Director, IT Supply Chain, Logistics & Operations (Government)

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.The Associate Director of Supply Chain, Logistics & Operations Management leads end-to-end supply chain execution, logistics strategy, and operational performance management to ensure reliable product availability, cost efficiency, and strong service levels. This role owns key logistics operations (inbound/outbound supply transactions, warehousing, distribution), drives continuous improvement, and partners cross-functionally with Configuration Management, Forecasting, Service Delivery, and Business Management to deliver operational and financial outcomes.**Job Duties/Responsibilities:**Supply Chain, Logistics & Operations Leadership* Lead logistics and operations strategy across transportation, warehousing, distribution, and execution processes to meet service, cost, and quality targets.* Build and manage operating rhythms (daily/weekly/monthly performance reviews, exception management, escalation paths).* Translate business goals into actionable supply chain and operations programs, implementation roadmaps, and execution plans.* Establish operational governance, including KPI definitions, dashboards, standard reporting, and leadership targetsOperations Management (Added)* Own day-to-day operational performance for IT supply chain and logistics activities, ensuring consistent execution against SLAs and business priorities.* Develop, document, and enforce standard operating procedures (SOPs), controls, and workflows across teams and vendors.* Lead incident/issue management for supply and logistics constraints (e.g., shortages, delays, damaged goods), including root-cause analysis and corrective/preventive actions (CAPA).* Coordinate cross-functional execution for launches, migrations, refresh cycles, and surge events; ensure readiness plans and runbooks are in place.* Drive operational compliance (audit readiness, asset handling requirements, security practices, chain-of-custody as applicable).Transportation & Distribution Management* Oversee inbound and outbound supply transactions to meet business goals efficiently.* Establish and monitor OTIF (On-Time In-Full) performance and delivery lead times.* Develop contingency plans for disruptions (capacity constraints, weather events, port delays).Warehouse / 3PL Operations* Manage warehouse network performance, including receiving, storage, picking/packing, shipping, and inventory accuracy.* Own 3PL selection, onboarding, governance, and performance management (SLAs, KPIs, scorecards, QBRs).* Drive safety, compliance, and operational best practices across sites.Inventory & Service Level Optimization* Partner with Planning to align inventory targets (safety stock, reorder points) with service level commitments.* Reduce shrink, obsolescence, and excess/aged inventory through root-cause analysis and corrective actions.* Improve forecast-to-fulfillment performance through stronger controls and data-driven decisions.Process Improvement & Systems* Lead Lean/Six Sigma-style continuous improvement initiatives to reduce cost-to-serve and cycle times.* Enhance visibility and execution through WMS/TMS/ERP improvements, reporting automation, and master data governance.* Implement standard operating procedures and training to ensure consistent execution.Financial & Vendor Management* Own logistics forecasting; identify and deliver savings initiatives and productivity gains.* Track and report cost savings initiatives and revenue generation.People Management* Lead and develop a team of logistics/supply chain/operations professionals; set clear goals and performance expectations.* Create scalable org structures and succession plans to support growth.**Required Clearance:**TS/SCI with poly (#tssci) (#polygraph)**Required Qualifications:*** Bachelor’s degree (any field) plus 3+ years of experience in Operations, Process Improvement, Supply Chain, Logistics, or Asset Management; or* Associate’s degree plus 5+ years of experience in Operations, Process Improvement, Supply Chain, Logistics, or Asset Management; or* High school diploma/GED plus 10+ years of progressive experience in Operations, Process Improvement, Supply Chain, Logistics, or Asset Management.* Strong knowledge of transportation, warehousing, inventory management, distribution network design/operations, and customer service.* Demonstrated ability to lead cross-functional initiatives and deliver measurable operational and financial results.* Strong IMS and database management skills.Preferred Experience / Knowledge* Multi-site distribution operations and network optimization.* IC Client policy and regulations.* IC Community managed service contracts.* ServiceNow.Core Competencies* Strategic thinking with strong execution discipline* Data-driven decision-making and KPI management* Stakeholder management and communication* Continuous improvement mindset* Change leadership and team developmentKey Performance Indicators (KPIs)* SLA achievement* Organizational clarity* Technical competence* Inventory accuracy; shrink/obsolescenceOur Associate Director, IT Supply Chain, Logistics & Operations earn between $98,100 - $150,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.**Joining our team comes with amazing perks and benefits:*** Medical/Dental/Vision coverage* 401(k) plan* Tuition reimbursement program* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)* Paid Parental Leave* Paid Caregiver Leave* Additional sick leave beyond what state and local law require may be available but is unprotected* Adoption Reimbursement* Disability Benefits (short term and long term)* Life and Accidental Death Insurance* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal* Employee Assistance Programs (EAP)* Extensive employee wellness programs* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone**Weekly Hours:**40**Time Type:**Regular**Location:**Columbia, Maryland**Salary Range:**$98,100.00 - $228,600.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. #J-18808-Ljbffr