Employee Relations Partner
CLS Health, Webster, TX, United States
Job Summary
The Employee Relations (ER) Partner serves as a trusted advisor to leaders and employees, providing expert guidance on employee relations matters, workplace investigations, payroll administration, policy interpretation, and regulatory compliance. This role ensures fair, consistent, and legally compliant people practices while supporting accurate and timely payroll operations.
Key Responsibilities
Serve as the primary point of contact for employee relations matters, including performance concerns, conduct issues, policy violations, accommodations, leaves, and workplace conflicts
Coach managers on appropriate documentation, corrective action, and employee issue resolution
Partner closely with HR Business Partners, Legal, Payroll, and Leadership to ensure consistent application of ER practices
Conduct impartial, thorough workplace investigations involving complaints of harassment, discrimination, retaliation, or other policy violations
Gather facts through interviews, documentation review, and evidence analysis
Prepare investigation summaries, findings, and recommendations in alignment with policy and legal standards
Maintain accurate, confidential case files and records
Administer or support end-to-end payroll processing in partnership with Payroll or Finance (as applicable)
Ensure accurate entry and approval of pay changes, bonuses, overtime, timekeeping corrections, and retroactive adjustments
Review payroll reports to identify discrepancies, resolve errors, and confirm compliance with wage and hour laws
Respond to employee payroll inquiries with professionalism and discretion
Support payroll audits, reconciliations, and regulatory compliance efforts
Ensure payroll practices align with employment policies, collective agreements (if applicable), and applicable laws
Interpret and apply HR policies, payroll procedures, and employment laws
Educate managers and employees on policy expectations and pay-related practices
Support updates to ER and payroll-related policies as needed
Facilitate mediation and conflict resolution conversations
Promote respectful workplace standards and inclusive behaviors
Identify trends in employee relations or payroll issues and recommend proactive improvements
Assess employee relations and payroll risk exposure and recommend mitigation strategies
Track and analyze ER and payroll-related trends for leadership reporting
Support employment claims, audits, and regulatory inquiries
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
3+ years of experience in employee relations, HR operations, or HR generalist roles
Hands‑on experience conducting workplace investigations
Working knowledge of payroll processing, wage and hour laws, and timekeeping practices
Strong understanding of employment laws and HR best practices
Excellent communication, judgment, and conflict resolution skills
Proven ability to manage sensitive information with discretion and professionalism
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Key Responsibilities
Serve as the primary point of contact for employee relations matters, including performance concerns, conduct issues, policy violations, accommodations, leaves, and workplace conflicts
Coach managers on appropriate documentation, corrective action, and employee issue resolution
Partner closely with HR Business Partners, Legal, Payroll, and Leadership to ensure consistent application of ER practices
Conduct impartial, thorough workplace investigations involving complaints of harassment, discrimination, retaliation, or other policy violations
Gather facts through interviews, documentation review, and evidence analysis
Prepare investigation summaries, findings, and recommendations in alignment with policy and legal standards
Maintain accurate, confidential case files and records
Administer or support end-to-end payroll processing in partnership with Payroll or Finance (as applicable)
Ensure accurate entry and approval of pay changes, bonuses, overtime, timekeeping corrections, and retroactive adjustments
Review payroll reports to identify discrepancies, resolve errors, and confirm compliance with wage and hour laws
Respond to employee payroll inquiries with professionalism and discretion
Support payroll audits, reconciliations, and regulatory compliance efforts
Ensure payroll practices align with employment policies, collective agreements (if applicable), and applicable laws
Interpret and apply HR policies, payroll procedures, and employment laws
Educate managers and employees on policy expectations and pay-related practices
Support updates to ER and payroll-related policies as needed
Facilitate mediation and conflict resolution conversations
Promote respectful workplace standards and inclusive behaviors
Identify trends in employee relations or payroll issues and recommend proactive improvements
Assess employee relations and payroll risk exposure and recommend mitigation strategies
Track and analyze ER and payroll-related trends for leadership reporting
Support employment claims, audits, and regulatory inquiries
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
3+ years of experience in employee relations, HR operations, or HR generalist roles
Hands‑on experience conducting workplace investigations
Working knowledge of payroll processing, wage and hour laws, and timekeeping practices
Strong understanding of employment laws and HR best practices
Excellent communication, judgment, and conflict resolution skills
Proven ability to manage sensitive information with discretion and professionalism
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