Service Desk Analyst I — Frontline IT Support

A leading healthcare organization is seeking a Service Desk Analyst I to provide tier 1 support for ITS incidents and requests. This role involves delivering end user application support and requires strong interpersonal skills to collaborate effectively with staff and physicians. Candidates should have at least 1 year of related experience and must obtain an HDI Support Center Analyst certification within one year of hiring. The position is full-time with 40 hours per week, as part of a 24/7 operational service desk. #J-18808-Ljbffr