Strategic Events Specialist
MongoDB, Chicago, IL, United States
The Role
The Strategic Events Specialist is a key member of the Global Strategic Events team, responsible for supporting the planning and execution of MongoDB's strategic events with a primary focus on programs in the AMER region, while partnering to support global priority programs as needed. This role works closely with program leads and teams across MongoDB to deliver consistent, high-quality execution across assigned work streams. The ideal candidate is highly organized, detail-oriented, and reliable — someone who takes pride in tight execution and is building toward broader program ownership over time.
Who You Are You care about the customer experience, not just the task list. You understand that the details you're responsible for are what customers actually feel. You take that seriously, follow through on what you commit to, and are relentless about delivering on time and to a high standard.
You're honest about what's working and what isn't. When something is at risk, you flag it early with context rather than hoping it resolves itself. You work within processes, recognize when a process needs to change, and say so directly. You apply good judgment within established guidelines and elevate cleanly when something is outside your lane.
You take ownership of your work. You don't wait to be told what needs attention. You demand a lot from yourself, balance getting things done independently with knowing when to pull others in.
Responsibilities Program Coordination and Execution
Support the planning and execution of assigned events by executing specific work streams within each program
Deliver consistently within established frameworks and quality standards across all assigned programs
Handle logistics coordination, such as:
Registration setup, attendee management, and on-site check‑in
Vendor communication, contract administration support, and shipping coordination
Signage, materials preparation, and branding logistics
On‑site operational support and event day execution
Apply existing SOPs and past practice to drive consistent, reliable outputs across concurrent programs; elevate non‑standard issues or cross‑team dependencies to program leads with a recommended path forward
Support global programs as assigned, collaborating with regional and global team members
Cross‑functional Coordination
Coordinate with field and strategic marketing, revenue marketing, developer relations, product marketing, and other teams to maintain alignment on assigned work streams
Keep internal stakeholders informed with timely updates on assigned events, and flag risks early with relevant context
Coordinate with global team members to support smooth execution across regions and time zones
Operational and Administrative Support
Maintain accurate event data, documentation, and asset libraries.
Assist with budget tracking, invoice processing, and contract administration for assigned programs.
Work with the Strategic Event Operations team to support campaign execution, lead flow management, and sponsorship fulfillment.
Continuous Improvement
Complete post‑event reporting and metric tracking for assigned programs
Identify improvements within your areas and share learnings with the broader team
Suggest process and SOP refinements based on patterns observed across your programs
Success Measures
Consistent, timely, and accurate execution of assigned event work streams
Positive feedback from internal stakeholders and event attendees
Effective coordination across multiple stakeholders and concurrent timelines
Quality and reliability of post‑event reporting and documentation
Embodiment of MongoDB's Core Values
Qualifications
3+ years of experience in event coordination, event marketing, or a related role
Proven ability to execute events within established frameworks, with strong attention to detail and follow‑through
Strong organizational and project coordination skills; proven ability to manage multiple deadlines simultaneously
Clear communicator, written and verbal, who keeps stakeholders informed and escalates issues with context and a recommended path forward
Self‑motivated and comfortable working independently while collaborating as part of a global team
Proficiency with Google Workspace, Slack, Zoom, and event platforms (Cvent preferred)
Willingness to travel approximately 20%
Bonus Points
Experience working in technology or SaaS environments
Familiarity with Salesforce, Splash, Jifflenow, or similar event tools
Exposure to marketing automation platforms
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Who You Are You care about the customer experience, not just the task list. You understand that the details you're responsible for are what customers actually feel. You take that seriously, follow through on what you commit to, and are relentless about delivering on time and to a high standard.
You're honest about what's working and what isn't. When something is at risk, you flag it early with context rather than hoping it resolves itself. You work within processes, recognize when a process needs to change, and say so directly. You apply good judgment within established guidelines and elevate cleanly when something is outside your lane.
You take ownership of your work. You don't wait to be told what needs attention. You demand a lot from yourself, balance getting things done independently with knowing when to pull others in.
Responsibilities Program Coordination and Execution
Support the planning and execution of assigned events by executing specific work streams within each program
Deliver consistently within established frameworks and quality standards across all assigned programs
Handle logistics coordination, such as:
Registration setup, attendee management, and on-site check‑in
Vendor communication, contract administration support, and shipping coordination
Signage, materials preparation, and branding logistics
On‑site operational support and event day execution
Apply existing SOPs and past practice to drive consistent, reliable outputs across concurrent programs; elevate non‑standard issues or cross‑team dependencies to program leads with a recommended path forward
Support global programs as assigned, collaborating with regional and global team members
Cross‑functional Coordination
Coordinate with field and strategic marketing, revenue marketing, developer relations, product marketing, and other teams to maintain alignment on assigned work streams
Keep internal stakeholders informed with timely updates on assigned events, and flag risks early with relevant context
Coordinate with global team members to support smooth execution across regions and time zones
Operational and Administrative Support
Maintain accurate event data, documentation, and asset libraries.
Assist with budget tracking, invoice processing, and contract administration for assigned programs.
Work with the Strategic Event Operations team to support campaign execution, lead flow management, and sponsorship fulfillment.
Continuous Improvement
Complete post‑event reporting and metric tracking for assigned programs
Identify improvements within your areas and share learnings with the broader team
Suggest process and SOP refinements based on patterns observed across your programs
Success Measures
Consistent, timely, and accurate execution of assigned event work streams
Positive feedback from internal stakeholders and event attendees
Effective coordination across multiple stakeholders and concurrent timelines
Quality and reliability of post‑event reporting and documentation
Embodiment of MongoDB's Core Values
Qualifications
3+ years of experience in event coordination, event marketing, or a related role
Proven ability to execute events within established frameworks, with strong attention to detail and follow‑through
Strong organizational and project coordination skills; proven ability to manage multiple deadlines simultaneously
Clear communicator, written and verbal, who keeps stakeholders informed and escalates issues with context and a recommended path forward
Self‑motivated and comfortable working independently while collaborating as part of a global team
Proficiency with Google Workspace, Slack, Zoom, and event platforms (Cvent preferred)
Willingness to travel approximately 20%
Bonus Points
Experience working in technology or SaaS environments
Familiarity with Salesforce, Splash, Jifflenow, or similar event tools
Exposure to marketing automation platforms
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr