Healthcare Customer Service Representative
TEKsystems, Glendale, CA, United States
Job Title
Campus Support – CSR Workplace Type
On-site (Contract position) Location
1500 South Central Avenue, Glendale, California, 91204, United States Category
Healthcare Customer Service Representative Overview
We are hiring 10 consultants for a special project supporting the Campus Support Center in Glendale, CA. This team will assist 8 full-time employees in delivering high-quality patient outreach and care coordination. Responsibilities
Make outbound calls to patients for:
Pharmacy refill confirmations Annual wellness visit scheduling ER outreach for frequent emergency room visitors New authorizations and other leadership-driven initiatives
Accurately enter and manage data in Excel and internal systems Perform insurance and benefit verifications Coordinate care and follow-up tasks as needed Must-Have Skills
Customer service experience in a healthcare or call center setting Prior authorization and insurance/benefit verification experience Excel proficiency (hide, copy, paste, filter) Data entry and scheduling skills Familiarity with medical terminology Nice-to-Have Skills
Project coordination or management experience Broader medical or clinical experience Schedule
Monday–Friday 8:30-5pm (A LOT of OT available but not required) Why Join Us
You’ll be part of a high-impact team handling critical patient outreach and special projects. This is a fast-paced environment with a strong sense of purpose and collaboration. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Benefits Availability
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline
This position is anticipated to close on Apr 14, 2026. Equal Opportunity Employer
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Campus Support – CSR Workplace Type
On-site (Contract position) Location
1500 South Central Avenue, Glendale, California, 91204, United States Category
Healthcare Customer Service Representative Overview
We are hiring 10 consultants for a special project supporting the Campus Support Center in Glendale, CA. This team will assist 8 full-time employees in delivering high-quality patient outreach and care coordination. Responsibilities
Make outbound calls to patients for:
Pharmacy refill confirmations Annual wellness visit scheduling ER outreach for frequent emergency room visitors New authorizations and other leadership-driven initiatives
Accurately enter and manage data in Excel and internal systems Perform insurance and benefit verifications Coordinate care and follow-up tasks as needed Must-Have Skills
Customer service experience in a healthcare or call center setting Prior authorization and insurance/benefit verification experience Excel proficiency (hide, copy, paste, filter) Data entry and scheduling skills Familiarity with medical terminology Nice-to-Have Skills
Project coordination or management experience Broader medical or clinical experience Schedule
Monday–Friday 8:30-5pm (A LOT of OT available but not required) Why Join Us
You’ll be part of a high-impact team handling critical patient outreach and special projects. This is a fast-paced environment with a strong sense of purpose and collaboration. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Benefits Availability
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline
This position is anticipated to close on Apr 14, 2026. Equal Opportunity Employer
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr