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Senior Product Designer

Global Payments Inc., Atlanta, GA, United States


Description The Senior Product Designer works on projects with the potential to have an impact on our digital solutions. They are an advocate for the user on every project ensuring we are solving the right problems. They will need to understand the project objectives, user needs, and overall product strategy. Refining the concept with key stakeholders.

Be the user voice on all digital solutions concept (from discovery through to design and implementation)

Run user interviews, validate personas for concepts and define user goals

Create task flow, user journey and prototype UI inline with GP standards

Follow implementation with development team

Follow and contribute to the Global Payments Design System

Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.

Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas

Collaborate and evolve designs working with internal and external business customers

Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving

Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team

Design application content supporting both desktop and mobile rendering

Cross-Functional Release Team (PRT) participation

This list is not all-inclusive as additional duties may be assigned by the supervisor.

Hybrid, 2 days remote & 3 days onsite at our Winward Offices, in Alpharetta, GA. Standard business hours.

Required Qualifications

4+ years as a user experience designer for web and mobile applications

Contributed to multiple shipped products

Strong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the fly

Ability to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS

Strong working knowledge of Figma and associated design tools

Experience with user interface design patterns, interaction design and standard UCD methodologies

Experience with creating task flow, user journey and customer journey

Ability to run user test and to analyse data from user research

Strong attention to detail

Strong written and verbal communication skills with a creative mind

Understanding of common software project management and development practices in an agile environment

Proactive, dynamic and open to feedback

Enjoy working as a team member as well as independently

Knowledge of the payment industry is a plus

Knowledge of HTML, CSS and Javascript is a plus

Preferred Qualifications Degree (MS/BA/BS) in Interaction / HCI, UX, Visual, Industrial, Product or Graphic Design or equivalent experience

Competencies

Figma

Interaction Design

Information Architecture

UX Writing

Visual Design

Service Design

Prototyping

User Research

Understanding of Quantitative Research and Analysis

Personas / User journeys

User flows

Design thinking techniques

Inclusive Design /Accessibility

Usability

Systems thinking

A Plus If You Have Experience With

Adobe Suite

Basic HTML CSS.

Motion Design - Premiere, After Effects, Principle, Lottie

REACT, Angular and other JS framework.

Github,

Storybook

Branding

Visual communication

Cognitive Science & Psychology

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

The position listed in this requisition is ineligible for the referral bonus award program.

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