Hybrid Helpdesk Analyst - Application Support

A technology service provider is seeking a Helpdesk Analyst in Raleigh, NC, to support the CWS/PATH NC application. Applicants should have strong customer service experience and troubleshooting skills, ensuring efficient resolution of application issues. This role involves diagnosing problems, coordinating with various teams, and recommending improvements based on issue trends. Candidates must be adept in application-based support without hardware involvement. This contract role spans 12 months with a hybrid work arrangement. #J-18808-Ljbffr