Content Manager
Ben & Jerry's, Canton, CT, United States
Content Manager (Full-Time)
Ben & Jerry's Scoop Shops - CT/RI/NJ
Multi-Location Role | Travel Required
Build the brand. Capture the moments. Put our shops on the map.
We're looking for a
Content Manager
who can take a well-known brand and make it feel local, relevant, and alive in each of our markets. This role is about
owning our local presence
– creating content that connects with our specific communities, drives foot traffic, and makes our shops the go‑to spot in each town. If you know how to create memorable content that people actually watch, share, and search for – we want you.
Compensation
$50,000 - $55,000 annually (based on experience)
Travel reimbursement
Growth opportunities within a fast‑growing franchise
What You'll Own Content Strategy & Execution
Plan and execute a weekly content strategy across TikTok, Instagram, and YouTube Shorts
Identify trends, create concepts, and consistently produce engaging content that will drive traffic to our shops and catering
Turn everyday shop activity into high‑performing videos
Content Creation (In‑Shop)
Travel between locations to film content regularly
Capture customer reactions, team culture & behind‑the‑scenes, product shots (scoops, toppings, specials)
Create 4‑6 short‑form videos per week
Interviews & Storytelling
Interview guests/customers, team members, and managers
Capture authentic, unscripted moments
Tell stories that highlight our brand, people, and community – stories that customers want to hear
Local SEO + Google Presence
Support Google Business Profiles by uploading photos & videos, posting updates and events
Create content that helps us rank for "Ice cream near me" and "Best dessert spots in [town]"
Event Coverage
Attend and capture in‑store events, fundraisers, and community activations
Create real‑time and recap content
Be available during weekends and key events
What We're Looking For
Proven experience creating short‑form video content (TikTok/Reels/Shorts)
Strong ability to film, edit, and publish independently
Comfortable talking to and filming customers and team members
Creative thinker with a strong sense of what performs online
Willingness to travel between shop locations
Flexible schedule – weekends and events are required
Organized, self‑driven, and consistent
Requirements
Must submit a portfolio or social media examples
Experience with editing tools (CapCut, Adobe, Final Cut, etc.)
Reliable transportation
Comfortable working in fast‑paced, public‑facing environments
What Success Looks Like
Consistent weekly content output
Growth in followers, engagement, and reach
Increased visibility on Google and social platforms
Shops becoming known as "the spot" in each town
Increased revenue in shops and catering that have direct correlation to content created
Why This Role is Different: You won't just be "posting content." You'll be helping build a
local brand presence that shows up everywhere – Google, social, and real life.
Apply with your portfolio or examples of your work.
#J-18808-Ljbffr
Ben & Jerry's Scoop Shops - CT/RI/NJ
Multi-Location Role | Travel Required
Build the brand. Capture the moments. Put our shops on the map.
We're looking for a
Content Manager
who can take a well-known brand and make it feel local, relevant, and alive in each of our markets. This role is about
owning our local presence
– creating content that connects with our specific communities, drives foot traffic, and makes our shops the go‑to spot in each town. If you know how to create memorable content that people actually watch, share, and search for – we want you.
Compensation
$50,000 - $55,000 annually (based on experience)
Travel reimbursement
Growth opportunities within a fast‑growing franchise
What You'll Own Content Strategy & Execution
Plan and execute a weekly content strategy across TikTok, Instagram, and YouTube Shorts
Identify trends, create concepts, and consistently produce engaging content that will drive traffic to our shops and catering
Turn everyday shop activity into high‑performing videos
Content Creation (In‑Shop)
Travel between locations to film content regularly
Capture customer reactions, team culture & behind‑the‑scenes, product shots (scoops, toppings, specials)
Create 4‑6 short‑form videos per week
Interviews & Storytelling
Interview guests/customers, team members, and managers
Capture authentic, unscripted moments
Tell stories that highlight our brand, people, and community – stories that customers want to hear
Local SEO + Google Presence
Support Google Business Profiles by uploading photos & videos, posting updates and events
Create content that helps us rank for "Ice cream near me" and "Best dessert spots in [town]"
Event Coverage
Attend and capture in‑store events, fundraisers, and community activations
Create real‑time and recap content
Be available during weekends and key events
What We're Looking For
Proven experience creating short‑form video content (TikTok/Reels/Shorts)
Strong ability to film, edit, and publish independently
Comfortable talking to and filming customers and team members
Creative thinker with a strong sense of what performs online
Willingness to travel between shop locations
Flexible schedule – weekends and events are required
Organized, self‑driven, and consistent
Requirements
Must submit a portfolio or social media examples
Experience with editing tools (CapCut, Adobe, Final Cut, etc.)
Reliable transportation
Comfortable working in fast‑paced, public‑facing environments
What Success Looks Like
Consistent weekly content output
Growth in followers, engagement, and reach
Increased visibility on Google and social platforms
Shops becoming known as "the spot" in each town
Increased revenue in shops and catering that have direct correlation to content created
Why This Role is Different: You won't just be "posting content." You'll be helping build a
local brand presence that shows up everywhere – Google, social, and real life.
Apply with your portfolio or examples of your work.
#J-18808-Ljbffr