Assistant Property Manager
Harbor Group Management Company, Sterling Heights, MI, United States
Assistant Property Manager
The Assistant Property Manager supports the Property Manager in overseeing the day‑to‑day financial, operational, and administrative functions of a multi‑family residential community. This role plays a key role in resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
Assist with month‑end close‑out procedures, general ledger postings, and security deposit accounting.
Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
Support lease renewal programs and educate new and prospective residents on community policies.
Shop competitive properties regularly to maintain market awareness.
Respond promptly and professionally to resident complaints, service requests, and inquiries.
Promote resident satisfaction and retention through excellent customer service and proactive communication.
Circulate community notices and correspondence on a weekly, monthly, or as‑needed basis.
Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
Assist with resident move‑ins and move‑outs, including lease term reviews, fee application, and disposition processing.
Coordinate with the maintenance team to ensure timely unit turns and service requests.
Act as on‑site supervisor in the absence of the Property Manager.
Assist in training and supervising property staff, delegating tasks as appropriate.
Maintain open communication with ownership/management and provide community performance updates as needed.
QUALIFICATIONS
High School Diploma or equivalent.
Minimum of two years of experience in multifamily property management.
Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
Proficient with Microsoft Office and Property Management software experience is a must.
Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
Strong attention to detail, problem‑solving skills, and the ability to work independently or as part of a team.
Must be customer‑service oriented with the ability to interact professionally with residents and vendors.
Valid driver’s license required (for operating golf carts if applicable).
WHAT WE OFFER
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Pre‑Tax Commuter Benefit (Corporate)
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
InstPay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Veteran Friendly
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
Assist with month‑end close‑out procedures, general ledger postings, and security deposit accounting.
Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
Support lease renewal programs and educate new and prospective residents on community policies.
Shop competitive properties regularly to maintain market awareness.
Respond promptly and professionally to resident complaints, service requests, and inquiries.
Promote resident satisfaction and retention through excellent customer service and proactive communication.
Circulate community notices and correspondence on a weekly, monthly, or as‑needed basis.
Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
Assist with resident move‑ins and move‑outs, including lease term reviews, fee application, and disposition processing.
Coordinate with the maintenance team to ensure timely unit turns and service requests.
Act as on‑site supervisor in the absence of the Property Manager.
Assist in training and supervising property staff, delegating tasks as appropriate.
Maintain open communication with ownership/management and provide community performance updates as needed.
QUALIFICATIONS
High School Diploma or equivalent.
Minimum of two years of experience in multifamily property management.
Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
Proficient with Microsoft Office and Property Management software experience is a must.
Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
Strong attention to detail, problem‑solving skills, and the ability to work independently or as part of a team.
Must be customer‑service oriented with the ability to interact professionally with residents and vendors.
Valid driver’s license required (for operating golf carts if applicable).
WHAT WE OFFER
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions (including part‑time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company‑Paid Long‑Term Disability
Company‑Paid Life Insurance
Short‑Term Disability
Health Savings Account with Employer Contributions
Pre‑Tax Commuter Benefit (Corporate)
Wellness Perks (including part‑time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part‑time employees)
Employee Referral Program (including part‑time employees)
Employee Assistance Program (including part‑time employees)
Tuition Reimbursement
InstPay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Veteran Friendly
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
#J-18808-Ljbffr