Personal Banker - I-240 & Penn
MidFirst Bank, Oklahoma City, OK, United States
Position Summary
The Personal Banker is responsible for generating business and deepening relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.
Responsibilities
Greet customers and facilitate a welcoming and customer‑focused environment
Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
Build and maintain relationships with customers to help identify financial products and services that meet their needs
Promote financial products and services
Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
Process customer transactions efficiently and accurately in a fast‑paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generate new business and expand relationships with current customers through networking and Centers of Influence
Respond to customer inquiries and concerns and create positive solutions
Support other employees as needed
Required Skills
Minimum of one year successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense
Ability to generate referrals, including making on‑site visits with local businesses
Ability to work effectively as a team member and with customers
Strong work ethic and high integrity
Proficient with all Microsoft applications (Word, Outlook, Excel, etc.)
Friendly, outgoing, assertive, confident, and enthusiastic personality
Preferred Skills
Successful sales record in a retail banking environment; with knowledge of bank services and products
Bilingual (fluent verbal and written Spanish) skills
Training & Certification This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first three weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. to 5:00 p.m.
Physical Requirements This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations
Monday - Friday from 7:15 a.m. to 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
Candidates must be available to work weekend hours.
Qualifications Education: High School (required)
Experience: Minimum of 6 months cash handling experience in a retail sales environment (required); Minimum of one year successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals (required)
Equal Opportunity Employer We are an Equal Opportunity Employer. We are proud to be an employer that values diversity, individuality, and creativity and has a strong focus on inclusion and belonging. We are pleased to ensure that all qualified candidates are considered.
We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Responsibilities
Greet customers and facilitate a welcoming and customer‑focused environment
Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
Build and maintain relationships with customers to help identify financial products and services that meet their needs
Promote financial products and services
Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
Process customer transactions efficiently and accurately in a fast‑paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generate new business and expand relationships with current customers through networking and Centers of Influence
Respond to customer inquiries and concerns and create positive solutions
Support other employees as needed
Required Skills
Minimum of one year successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense
Ability to generate referrals, including making on‑site visits with local businesses
Ability to work effectively as a team member and with customers
Strong work ethic and high integrity
Proficient with all Microsoft applications (Word, Outlook, Excel, etc.)
Friendly, outgoing, assertive, confident, and enthusiastic personality
Preferred Skills
Successful sales record in a retail banking environment; with knowledge of bank services and products
Bilingual (fluent verbal and written Spanish) skills
Training & Certification This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first three weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. to 5:00 p.m.
Physical Requirements This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations
Monday - Friday from 7:15 a.m. to 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
Candidates must be available to work weekend hours.
Qualifications Education: High School (required)
Experience: Minimum of 6 months cash handling experience in a retail sales environment (required); Minimum of one year successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals (required)
Equal Opportunity Employer We are an Equal Opportunity Employer. We are proud to be an employer that values diversity, individuality, and creativity and has a strong focus on inclusion and belonging. We are pleased to ensure that all qualified candidates are considered.
We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr