Assistant Property Manager Affordable Housing / Westminster Commons
Volunteers of America Colorado, Westminster, CO, United States
Overview
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship‑building, and volunteers to lift‑up and support Colorado’s most vulnerable citizens. Job Summary
Full‑time position. Responsible for the timely and accurate completion of the application, certification and recertification processes; assisting the Property Manager by addressing the daily needs and issues of residents; and responsible for property operations in absence of the Property Manager, including problem‑solving and making sound decisions. Job Duties
Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Execute applicant lease documents in accordance with Volunteers of America policy and procedure. Collect and post resident rents and utilities, deliver rent delinquency notices, and review resident ledgers to reconcile accounts. Maintain applicant waitlists and resident files in accordance with program regulations, conduct semi‑annual waitlist updates, and compile program‑required documents for annual financial audit. Enter coded invoices into property management software. Monitor the property and resolve minor issues and elevate more serious issues in the absence of the Property Manager. Collaborate with Service Coordinators to enhance resident quality of life. Obtain mandatory COS Certification, LIHTC and Fair Housing training through designated agencies within 1 year of employment. Ensure predictable, consistent attendance. Perform all other duties as assigned. Knowledge and Skills
Knowledge of Fair Housing Laws and state landlord rights and obligations. Knowledge of HUD 202, Section 8 and Low‑Income Housing Tax Credit programs. Ability to communicate well. Good phone etiquette. Basic knowledge of relevant operations. Detail oriented. Minimum Qualifications
High school diploma or its equivalent and one year of administrative/clerical office experience. Knowledge of computer operations, including basic data entry. Must be able to communicate effectively and maintain good relations with residents and employees. Basic math aptitude. Position Type and Hours
Full‑time, Monday‑Friday 8:00 am to 5:00 pm. Pay Range
$22 per hour. Benefits
Paid Holidays Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurances Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Additional Information
Volunteers of America is an EEO/AA employer. The position will remain open until filled. Visa sponsorship is not offered for this role. Veterans are strongly encouraged to apply. Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
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Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship‑building, and volunteers to lift‑up and support Colorado’s most vulnerable citizens. Job Summary
Full‑time position. Responsible for the timely and accurate completion of the application, certification and recertification processes; assisting the Property Manager by addressing the daily needs and issues of residents; and responsible for property operations in absence of the Property Manager, including problem‑solving and making sound decisions. Job Duties
Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Execute applicant lease documents in accordance with Volunteers of America policy and procedure. Collect and post resident rents and utilities, deliver rent delinquency notices, and review resident ledgers to reconcile accounts. Maintain applicant waitlists and resident files in accordance with program regulations, conduct semi‑annual waitlist updates, and compile program‑required documents for annual financial audit. Enter coded invoices into property management software. Monitor the property and resolve minor issues and elevate more serious issues in the absence of the Property Manager. Collaborate with Service Coordinators to enhance resident quality of life. Obtain mandatory COS Certification, LIHTC and Fair Housing training through designated agencies within 1 year of employment. Ensure predictable, consistent attendance. Perform all other duties as assigned. Knowledge and Skills
Knowledge of Fair Housing Laws and state landlord rights and obligations. Knowledge of HUD 202, Section 8 and Low‑Income Housing Tax Credit programs. Ability to communicate well. Good phone etiquette. Basic knowledge of relevant operations. Detail oriented. Minimum Qualifications
High school diploma or its equivalent and one year of administrative/clerical office experience. Knowledge of computer operations, including basic data entry. Must be able to communicate effectively and maintain good relations with residents and employees. Basic math aptitude. Position Type and Hours
Full‑time, Monday‑Friday 8:00 am to 5:00 pm. Pay Range
$22 per hour. Benefits
Paid Holidays Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurances Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Additional Information
Volunteers of America is an EEO/AA employer. The position will remain open until filled. Visa sponsorship is not offered for this role. Veterans are strongly encouraged to apply. Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
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