
Direct-to-Consumer Growth and Optimization Manager
Hair Club for Men and Women, Boca Raton, FL, United States
The Manager, Direct-to-Consumer ("DTC") Growth and Optimization will be responsible for serving as the operational engine of our client acquisition strategy and for identifying, testing, and scaling new revenue-driving channels while optimizing current ones to achieve ambitious Return on Ad Spend ("ROAS") and Lifetime Value ("LTV") targets.
YOUR GOAL
* Increase qualified lead volume across digital channels while maintaining or reducing Customer Acquisition Cost ("CAC")
* Test and scale 2 to 3 new acquisition channels per quarter to drive incremental growth
* Improve funnel conversion rates through continuous A/B and conversion rate optimization ("CRO") testing
* Maintain strong return on Ad Spend ("ROAS"), improve lifetime values ("LTV") and ensure accuracy across attribution and performance reporting
YOUR KEY RESPONSIBILITIES
* Create end-to-end demand generation and optimize existing channels to drive qualified traffic, conversions and efficient CAC
* Identify, test and scale new marketing channels while improving funnel performance through A/B and CRO testing
* Manage performance analysis and attribution by managing ROAS and LTV, ensuring accurate measurement and reporting and providing actionable insights to optimize marketing results
* Direct external agencies and vendors, ensuring performance, service level agreement ("SLA") compliance and seamless integration of new marketing technologies to enhance testing and measurement accuracy
* Perform other reasonable duties as required to assist the department and the company in achieving its goals and objectives
YOUR QUALIFICATIONS
* Minimum eight (8) to ten (10) years of experience managing high-volume digital acquisition campaigns, with a focus on DTC/e-commerce growth
* Proven success scaling multiple digital channels and improving ROAS and LTV
* Expert in digital media platforms (Meta Ads Manager, Google Ads), analytics and full-funnel attribution
* Experienced in launching new acquisition channels and managing A/B testing roadmaps
* Demonstrated blend of analytical rigor, creative testing expertise and mastery of the full digital marketing ecosystem
YOUR SKILLS
* Strong analytical skills and translating data
* Analytical thinker with the ability to interpret metrics and performance data
* in digital acquisition channels (Paid Social, Search, Display, Affiliates)
* Ability to provide actionable insights and recommendations to senior leadership
* Adaptability to shifting priorities and fast-paced timelines
* Results-oriented with integrity and accountability
* Proficiency with Microsoft Office Suite (or equivalent tools)
YOUR KEY BENEFITS
* Transforming the lives of thousands of men, women, and children
* Vibrant culture where every team member is valued and empowered to thrive
* Paid vacation days, holiday days, and personal days
* Comprehensive health benefits (medical, dental, life insurance, and more)
* 401(k) plan with a company match to prepare for retirement
* Corporate marketing to support you with leads and sales
* Tuition reimbursement
* Company-paid training
* Hybrid work schedule