Loan Collections Specialist
Lone Star National Bank, Mcallen, TX, United States
Loan Collections Specialist
Water Tower Loan Admin - McAllen, TX 78504 Job Summary
The Loan Collections Specialist assists with the collection of charged-off loans. Qualifications
Essential duties include making phone calls, outside collection calls, and mailing collection notices; preparing and maintaining daily and monthly reports; processing transactions relating to payments and collections and various dispositions of assets; participating in job specific training and other various Bank training programs, as necessary; maintaining current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy; maintaining current knowledge and complying with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations; maintaining current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML. Qualifications include a high school diploma or G.E.D, at least two years of experience working at a financial institution, team player with a positive and professional attitude and work ethic, knowledge of bankruptcy and loan collection laws and commercial and/or consumer lending background are preferred, typing 40-50 wpm, telephone etiquette and working knowledge of word processing and spreadsheet software, excellent organizational, interpersonal, customer relations and communication skills, ability to multitask and meet deadlines with acute attention to detail and mental concentration, bilingual skills in English and Spanish, use of own reliable vehicle and a valid Texas driver license, ability to sit for long periods of time in front of a personal computer which may cause visual strain, and ability to maintain confidentiality of all collection and loan related information. This position reports to the Loan Collections Supervisor and does not oversee other positions. All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve. LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws. Management reserves the right to change this position description at any time according to business needs.
Water Tower Loan Admin - McAllen, TX 78504 Job Summary
The Loan Collections Specialist assists with the collection of charged-off loans. Qualifications
Essential duties include making phone calls, outside collection calls, and mailing collection notices; preparing and maintaining daily and monthly reports; processing transactions relating to payments and collections and various dispositions of assets; participating in job specific training and other various Bank training programs, as necessary; maintaining current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy; maintaining current knowledge and complying with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations; maintaining current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML. Qualifications include a high school diploma or G.E.D, at least two years of experience working at a financial institution, team player with a positive and professional attitude and work ethic, knowledge of bankruptcy and loan collection laws and commercial and/or consumer lending background are preferred, typing 40-50 wpm, telephone etiquette and working knowledge of word processing and spreadsheet software, excellent organizational, interpersonal, customer relations and communication skills, ability to multitask and meet deadlines with acute attention to detail and mental concentration, bilingual skills in English and Spanish, use of own reliable vehicle and a valid Texas driver license, ability to sit for long periods of time in front of a personal computer which may cause visual strain, and ability to maintain confidentiality of all collection and loan related information. This position reports to the Loan Collections Supervisor and does not oversee other positions. All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve. LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws. Management reserves the right to change this position description at any time according to business needs.