Call Center Representative
EmergencyMD, Nashville, TN, United States
Call Center Representative
Location:
Main Branch (Nashville, TN)
Schedule:
Monday-Thursday, 8:00 AM-5:00 PM; Friday, 8:00 AM-6:00 PM
Compensation:
$21/hour
Employment Type:
Full-Time (On-Site)
Join our dynamic Operations Team in Nashville, TN
We're seeking an energetic and service-oriented Call Center Representative to join our team at our Main branch. This is a full-time role ideal for someone eager to grow their career in the credit union industry. You'll be the first point of contact via phone for our members, delivering exceptional service and resolving inquiries with professionalism and care.
About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of
Member-Centric, Integrity, and Innovation.
While we take our work seriously, we don't take ourselves too seriously.
We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do
Provide friendly and efficient service via phone and email
Complete transactions and perform account maintenance
Assist members with product and service inquiries
Process consumer loan applications in compliance with regulations and internal policies
Strive for first-call resolution and a positive member experience
Benefits: What We Offer We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
What We're Looking For
High school diploma or equivalent (required)
Minimum one year of customer service experience; call center or financial institution experience preferred
A high level of proficiency in English and Spanish is preferred.
Professional demeanor and pleasant telephone voice
Ability to multitask and handle frequent interruptions
Must be able to work in a non-smoking environment
Must be able to sit and stand for extended periods
Ability to use a computer for long periods of time
Ability to lift up to 25 pounds
Join a credit union that is dedicated to its people and its purpose.
To be hired for this position the candidate must pass a drug screen and background check.
TENCU is an Equal Opportunity Employer.
*This job opportunity is only open to local candidates in Tennessee*
No recruiters please
#J-18808-Ljbffr
Location:
Main Branch (Nashville, TN)
Schedule:
Monday-Thursday, 8:00 AM-5:00 PM; Friday, 8:00 AM-6:00 PM
Compensation:
$21/hour
Employment Type:
Full-Time (On-Site)
Join our dynamic Operations Team in Nashville, TN
We're seeking an energetic and service-oriented Call Center Representative to join our team at our Main branch. This is a full-time role ideal for someone eager to grow their career in the credit union industry. You'll be the first point of contact via phone for our members, delivering exceptional service and resolving inquiries with professionalism and care.
About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of
Member-Centric, Integrity, and Innovation.
While we take our work seriously, we don't take ourselves too seriously.
We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do
Provide friendly and efficient service via phone and email
Complete transactions and perform account maintenance
Assist members with product and service inquiries
Process consumer loan applications in compliance with regulations and internal policies
Strive for first-call resolution and a positive member experience
Benefits: What We Offer We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
What We're Looking For
High school diploma or equivalent (required)
Minimum one year of customer service experience; call center or financial institution experience preferred
A high level of proficiency in English and Spanish is preferred.
Professional demeanor and pleasant telephone voice
Ability to multitask and handle frequent interruptions
Must be able to work in a non-smoking environment
Must be able to sit and stand for extended periods
Ability to use a computer for long periods of time
Ability to lift up to 25 pounds
Join a credit union that is dedicated to its people and its purpose.
To be hired for this position the candidate must pass a drug screen and background check.
TENCU is an Equal Opportunity Employer.
*This job opportunity is only open to local candidates in Tennessee*
No recruiters please
#J-18808-Ljbffr