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Commercial Lines Account Manager

gpac, Madison, WI, United States


Commercial Lines Customer Service Account Manager

In-Office/hybrid- various locations in Wisconsin

My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business in their Elm Grove office. This role is ideal for an experienced insurance professional who values accuracy, consistency, and strong internal workflows.

Key Responsibilities

Manage the administrative servicing of a commercial book of business with a strong focus on accuracy and documentation

Prepare renewal timelines, exposure summaries, and organized submission packets

Process endorsements, audits, cancellations, and policy changes in a timely and precise manner

Issue and track Certificates of Insurance, ensuring compliance with contractual requirements

Review policies and endorsements for accuracy prior to delivery

Maintain clean, well-documented electronic files within the agency management system

Monitor renewal schedules and proactively follow up to ensure deadlines are met

Coordinate communication between clients, carriers, and internal team members to keep workflows moving efficiently

Qualifications

5+ years of Commercial Lines experience

Active Wisconsin Property & Casualty license

Strong knowledge of GL, Property, Auto, Umbrella, and Workers' Comp

Demonstrated ability to manage renewals and service accounts independently

Proficiency with Applied Epic, AMS360, or similar systems

Exceptional attention to detail, organization, and time management

My client offers competitive compensation, a collaborative in-office environment, and long-term growth potential.

To apply: Please send your resume to Angie.Overby@gogpac.com or contact Angie at 531-272-8936 for a confidential conversation.

Angie Overby

Search Consultant - gpac

Financial Services | Insurance

Call/Text: (531) 272-8936

Email: angie.overby@gogpac.com

gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

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