Bilingual Mortgage Loan Processor
WSFS Bank, Bryn Mawr, PA, United States
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, opportunities to advance, and more. We are the premiere, locally headquartered bank and wealth management company in the region and are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name – it’s our mission and our purpose.
Job Responsibilities
Manage a pipeline of various loans efficiently and deliver an excellent customer experience. Proactively gather and review underwriting documentation from the applicant and any applicable third parties. Responsible for timely submission of underwriting conditions to the Underwriter. Review underwriting conditions received from customers or third parties to ensure that they are properly addressed. Review file documentation for missing or erroneous information. Maintain all required documentation pertaining to assigned loans within the loan origination system. Regularly communicate mortgage loan statuses with Mortgage Loan Originators and the applicant. Perform regular pipeline follow‑up within company standards. Ensure that the appropriate levels of mortgage insurance are obtained where applicable. Review loan documentation to ensure that it meets the conditions set forth by Underwriting. Process and close, at minimum, the expected number of loans each month. Communicate in writing and verbally with internal business partners, third parties, and to the applicant. Ensure that all loans are cleared to close by the Underwriter within the division SLAs and customer expectations. Ensure that loans requiring escalation are brought to management’s attention. Qualifications
A bachelor’s degree preferred or equivalent relevant job experience. A minimum of 2 years mortgage processing experience. Bilingual in Spanish is strongly preferred. Strong understanding of the mortgage process flow. Strong organizational skills. Proven track record of proactive problem solving. Ability to multi‑task in a high‑volume, high‑paced environment. Customer‑focused and dedicated to delivering a “stellar” customer experience. Understanding of residential mortgage products. General understanding of underwriting guidelines for product suite offerings. Ability to perform at a high level with minimal supervision. Excellent written and oral communication skills. Track record of building strong internal and external partnerships. Proactive problem‑solving skills. Salary Range
Salary Range:
$42,289.00 - $69,475.00 Individual base pay may vary on additional factors such as the candidate’s experience, job‑related skills, relevant education, geographic location, and other specific business and organizational needs. Benefits
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula‑based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about associate benefits, please visit https://www.wsfsbank.com/about/careers/. WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Manage a pipeline of various loans efficiently and deliver an excellent customer experience. Proactively gather and review underwriting documentation from the applicant and any applicable third parties. Responsible for timely submission of underwriting conditions to the Underwriter. Review underwriting conditions received from customers or third parties to ensure that they are properly addressed. Review file documentation for missing or erroneous information. Maintain all required documentation pertaining to assigned loans within the loan origination system. Regularly communicate mortgage loan statuses with Mortgage Loan Originators and the applicant. Perform regular pipeline follow‑up within company standards. Ensure that the appropriate levels of mortgage insurance are obtained where applicable. Review loan documentation to ensure that it meets the conditions set forth by Underwriting. Process and close, at minimum, the expected number of loans each month. Communicate in writing and verbally with internal business partners, third parties, and to the applicant. Ensure that all loans are cleared to close by the Underwriter within the division SLAs and customer expectations. Ensure that loans requiring escalation are brought to management’s attention. Qualifications
A bachelor’s degree preferred or equivalent relevant job experience. A minimum of 2 years mortgage processing experience. Bilingual in Spanish is strongly preferred. Strong understanding of the mortgage process flow. Strong organizational skills. Proven track record of proactive problem solving. Ability to multi‑task in a high‑volume, high‑paced environment. Customer‑focused and dedicated to delivering a “stellar” customer experience. Understanding of residential mortgage products. General understanding of underwriting guidelines for product suite offerings. Ability to perform at a high level with minimal supervision. Excellent written and oral communication skills. Track record of building strong internal and external partnerships. Proactive problem‑solving skills. Salary Range
Salary Range:
$42,289.00 - $69,475.00 Individual base pay may vary on additional factors such as the candidate’s experience, job‑related skills, relevant education, geographic location, and other specific business and organizational needs. Benefits
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula‑based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about associate benefits, please visit https://www.wsfsbank.com/about/careers/. WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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