Murphy - Produce - Perishables Rep - Part-Time
H.E.B., Murphy, TX, United States
Job Summary
As a Perishable Representative, you are responsible for providing a well‑stocked and well‑maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
Key Responsibilities & Essential Functions Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Food Service
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements related to freshly‑produced items, and to increase sales
Food Safety / Sanitation
Cleans and sanitizes display cases; properly operates / maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department‑Specific Responsibilities Aguas
Peels, cuts, and chops fresh fruits and vegetables
Prepares fresh specialty drinks and food products specific to the Aguas department
Floral
Designs floral arrangements; provides a variety of fresh, quality products
Designs and executes merchandising programs
Tracks seasonal record when appropriate
Market
Cuts, trims, and prepares meat for service meat counter and self‑service counter
Ensures proper product rotation and storage
Maintains coolers and freezers
Weighs, prices, and packages selections
Operates power meat prep and process equipment
Produce
Stocks and rotates product to ensure freshness
Assists floral department when needed Communicates product knowledge to customers by explaining and providing samples
Cuts, wraps, and prices produce to be placed on sales floor
Maintains signing program
Seafood
Knowledgeable about various fish and shellfish
Weighs, prices, and packages selections
Maintains coolers and freezers
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements Work Experience Knowledge/Skills/Abilities
Customer service and communication skills - Required
Computer systems knowledge (Telxon, ACR, label machine) - Required
Strong customer service skills - Required
Communication and interpersonal skills - Required
Reading and writing skills - Required
Planning and organizing skills - Required
Education
HS Diploma or GED (or equivalent) - Required
Licenses/Certifications
Completion of Company Orientation and Safety Training - Required
Physical Demands & Working Conditions Function in a fast‑paced, retail environment
Work with Customers, staying attentive to their needs
Perform the following, based on your Department
Market
Constantly reach at waist
Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
Frequently be exposed to wet, cold conditions
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
Seafood
Constantly reach at waist
Frequently stand, walk, pivot, push / pull with arms, grasp
Frequently be exposed to wet, cold conditions
Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as–Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 - 5.5 hours per 8‑hour day; Occasionally: 0 - 2.5 hours per 8‑hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 5/1/2014 #J-18808-Ljbffr
Key Responsibilities & Essential Functions Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Food Service
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements related to freshly‑produced items, and to increase sales
Food Safety / Sanitation
Cleans and sanitizes display cases; properly operates / maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department‑Specific Responsibilities Aguas
Peels, cuts, and chops fresh fruits and vegetables
Prepares fresh specialty drinks and food products specific to the Aguas department
Floral
Designs floral arrangements; provides a variety of fresh, quality products
Designs and executes merchandising programs
Tracks seasonal record when appropriate
Market
Cuts, trims, and prepares meat for service meat counter and self‑service counter
Ensures proper product rotation and storage
Maintains coolers and freezers
Weighs, prices, and packages selections
Operates power meat prep and process equipment
Produce
Stocks and rotates product to ensure freshness
Assists floral department when needed Communicates product knowledge to customers by explaining and providing samples
Cuts, wraps, and prices produce to be placed on sales floor
Maintains signing program
Seafood
Knowledgeable about various fish and shellfish
Weighs, prices, and packages selections
Maintains coolers and freezers
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements Work Experience Knowledge/Skills/Abilities
Customer service and communication skills - Required
Computer systems knowledge (Telxon, ACR, label machine) - Required
Strong customer service skills - Required
Communication and interpersonal skills - Required
Reading and writing skills - Required
Planning and organizing skills - Required
Education
HS Diploma or GED (or equivalent) - Required
Licenses/Certifications
Completion of Company Orientation and Safety Training - Required
Physical Demands & Working Conditions Function in a fast‑paced, retail environment
Work with Customers, staying attentive to their needs
Perform the following, based on your Department
Market
Constantly reach at waist
Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
Frequently be exposed to wet, cold conditions
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
Seafood
Constantly reach at waist
Frequently stand, walk, pivot, push / pull with arms, grasp
Frequently be exposed to wet, cold conditions
Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
Occasionally be exposed to hot conditions, ambient temperatures, loud noise
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as–Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 - 5.5 hours per 8‑hour day; Occasionally: 0 - 2.5 hours per 8‑hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 5/1/2014 #J-18808-Ljbffr