Auto Dealership Service Advisor
Stanley Automotive, Waco, TX, United States
Stanley Ford McGregor is an S Seeking Experienced Auto Dealership Service Advisor
Come With Us! Text "Service25" to “254-246-7826” to Apply Now!
Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you!
Service Advisor Job Summary
Greet customers and assess their vehicle issues.
Explain necessary repairs and associated costs clearly and concisely.
Schedule service appointments efficiently.
Prepare accurate service estimates.
Ensure timely and quality service delivery.
Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).
Benefits
Competitive Compensation Package
Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
Generous Paid Time Off (Up to 19 days)
401K participation
Referral Discount
Vehicle Purchasing Discounts
Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
Annual Incentive Program Opportunities
Community/Family-Oriented Work Environment
Qualifications
Prior Service Advisor or Selling Experience required.
Ford Certifications Preferred
High School Diploma or equivalent.
Valid driver’s license with a safe driving record.
Excellent communication and interpersonal skills.
Proficiency with computers and various software programs.
A genuine passion for customer service.
Ability to pass a background check and drug screen.
Responsibilities
Maintain a professional appearance and a clean, organized work area.
Demonstrate high integrity and a strong commitment to teamwork.
Be reliable and punctual.
Physical Demands
Ability to stand for extended periods.
Comfortable with keyboarding.
Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.
Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
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Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you!
Service Advisor Job Summary
Greet customers and assess their vehicle issues.
Explain necessary repairs and associated costs clearly and concisely.
Schedule service appointments efficiently.
Prepare accurate service estimates.
Ensure timely and quality service delivery.
Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).
Benefits
Competitive Compensation Package
Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
Generous Paid Time Off (Up to 19 days)
401K participation
Referral Discount
Vehicle Purchasing Discounts
Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
Annual Incentive Program Opportunities
Community/Family-Oriented Work Environment
Qualifications
Prior Service Advisor or Selling Experience required.
Ford Certifications Preferred
High School Diploma or equivalent.
Valid driver’s license with a safe driving record.
Excellent communication and interpersonal skills.
Proficiency with computers and various software programs.
A genuine passion for customer service.
Ability to pass a background check and drug screen.
Responsibilities
Maintain a professional appearance and a clean, organized work area.
Demonstrate high integrity and a strong commitment to teamwork.
Be reliable and punctual.
Physical Demands
Ability to stand for extended periods.
Comfortable with keyboarding.
Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.
Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
#J-18808-Ljbffr