
Bilingual Customer Service Rep (English/Spanish)
Sharecare, Lansing, MI, United States
A digital healthcare company is seeking a Customer Service Representative to handle inbound inquiries, provide exceptional customer service, and ensure caller needs are met. Responsibilities include using a computerized system for tracking, assisting clients in understanding programs and documenting information accurately. Ideal candidates should possess a high school diploma, strong communication skills, and bilingual capabilities in English and Spanish. The position offers a dynamic work environment focused on improving healthcare outcomes.
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