Donor Relations Specialist
Valley Cities Behavioral Health Care, Federal Way, WA, United States
As a non-profit organization, Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services, from inpatient to outpatient care. We believe that our employees are our greatest asset, and we are committed to creating a supportive and inclusive work environment. Join us in making a difference every day!
Role Overview: The Donor Relations Specialist supports the development and fundraising efforts for Valley Cities by crafting compelling donor communications, managing a portfolio of prospective donors, and coordinating gift solicitation and stewardship strategies. This role emphasizes donor stewardship, communication, and engagement to foster a positive giving experience and long-term donor retention. This position also actively represents Valley Cities in the community by participating in tabling events, chamber meetings, and other outreach opportunities to build relationships, increase visibility, and strengthen connections with current and prospective supporters. The Donor Relations Specialist is a full-time position that reports directly to the Director of Development and Community Giving.
Key Responsibilities:
Develop and implement donor stewardship plans to cultivate and retain donors.
Manage a portfolio of individual donors, maintaining regular and meaningful communication.
Coordinate personalized outreach, including thank‑you letters, emails, and calls.
Track donor interactions and giving history in the organization’s CRM/database and maintain accurate donor database.
Prepare donor reports, impact updates, and recognition materials.
Assist in planning donor appreciation events and engagement opportunities.
Respond to donor inquiries in a timely and professional manner.
Identify opportunities to upgrade donor giving levels
Assist with the creation of a comprehensive annual fund program and the annual report.
Assist with major gifts and planned giving opportunities.
Solicit vendors and businesses for event & program sponsorships.
Represent the organization in the community through outreach activities such as tabling events, chamber of commerce participation, and other networking opportunities
Attend Valley Cities meetings and travel to and from work related meetings and events as required.
All other duties as assigned.
Minimum Qualifications: Education
HS degree required. Bachelor’s degree in Business, Marketing, Fundraising Leadership, Communications preferred, or equivalent, or comparable experience in donor cultivation and solicitation.
Experience
2-4 years of experience fundraising, sales, or related experience. Non-profit experience preferred.
Experience with Salesforce, Canva, Constant Contact, donor databases, Officer 365 preferred.
Excellent written and verbal communication skills with a diverse range of audiences
Skills, Knowledge, and Abilities
Goal‑orientated with a high level of initiative and energy
Dynamic presentation skills.
Strong project management skills, attention to detail, and organizational skills to handle multiple projects/tasks simultaneously and meet deadlines.
Excellent interpersonal and presentation skills to work effectively within a team environment, to interact with personnel at all levels in the organization and relate well to clients and families, and contacts outside the organization.
Exercise discretion and holds confidential any business and personnel matters pertaining to Valley Cities.
Exhibits professional manner when interfacing with professional staff, Valley Cities’ visitors, contractors, vendors, and programs and services providers.
Excellent organizational, interpersonal and communication skills.
Flexibility in meeting deadlines and adjusting schedules to changing priorities.
How to Apply: If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!
We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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Role Overview: The Donor Relations Specialist supports the development and fundraising efforts for Valley Cities by crafting compelling donor communications, managing a portfolio of prospective donors, and coordinating gift solicitation and stewardship strategies. This role emphasizes donor stewardship, communication, and engagement to foster a positive giving experience and long-term donor retention. This position also actively represents Valley Cities in the community by participating in tabling events, chamber meetings, and other outreach opportunities to build relationships, increase visibility, and strengthen connections with current and prospective supporters. The Donor Relations Specialist is a full-time position that reports directly to the Director of Development and Community Giving.
Key Responsibilities:
Develop and implement donor stewardship plans to cultivate and retain donors.
Manage a portfolio of individual donors, maintaining regular and meaningful communication.
Coordinate personalized outreach, including thank‑you letters, emails, and calls.
Track donor interactions and giving history in the organization’s CRM/database and maintain accurate donor database.
Prepare donor reports, impact updates, and recognition materials.
Assist in planning donor appreciation events and engagement opportunities.
Respond to donor inquiries in a timely and professional manner.
Identify opportunities to upgrade donor giving levels
Assist with the creation of a comprehensive annual fund program and the annual report.
Assist with major gifts and planned giving opportunities.
Solicit vendors and businesses for event & program sponsorships.
Represent the organization in the community through outreach activities such as tabling events, chamber of commerce participation, and other networking opportunities
Attend Valley Cities meetings and travel to and from work related meetings and events as required.
All other duties as assigned.
Minimum Qualifications: Education
HS degree required. Bachelor’s degree in Business, Marketing, Fundraising Leadership, Communications preferred, or equivalent, or comparable experience in donor cultivation and solicitation.
Experience
2-4 years of experience fundraising, sales, or related experience. Non-profit experience preferred.
Experience with Salesforce, Canva, Constant Contact, donor databases, Officer 365 preferred.
Excellent written and verbal communication skills with a diverse range of audiences
Skills, Knowledge, and Abilities
Goal‑orientated with a high level of initiative and energy
Dynamic presentation skills.
Strong project management skills, attention to detail, and organizational skills to handle multiple projects/tasks simultaneously and meet deadlines.
Excellent interpersonal and presentation skills to work effectively within a team environment, to interact with personnel at all levels in the organization and relate well to clients and families, and contacts outside the organization.
Exercise discretion and holds confidential any business and personnel matters pertaining to Valley Cities.
Exhibits professional manner when interfacing with professional staff, Valley Cities’ visitors, contractors, vendors, and programs and services providers.
Excellent organizational, interpersonal and communication skills.
Flexibility in meeting deadlines and adjusting schedules to changing priorities.
How to Apply: If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!
We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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