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VP, Contact Center Product Strategy (Remote Eligible)

Soteria Reinsurance Ltd., Merrimack, NH, United States


A leading reinsurance company is seeking a VP Product Leader for Contact Center Modernization, responsible for defining the vision and roadmap with a digital-first mindset. The ideal candidate should have over 10 years of experience in product development and a proven ability to lead cross-functional teams. This role emphasizes building a unified service experience and requires excellent interpersonal skills. Additionally, candidates should have a Master's degree or equivalent and strong expertise in Agile methodologies. This position offers a hybrid work schedule in Merrimack, NH. #J-18808-Ljbffr