Logo
job logo

Remote Retention Specialist

Smart Start, Inc., Lansing, MI, United States


A leading customer support firm is seeking a Customer Support & Retention Advisor to engage with customers regarding appointment scheduling and account inquiries. This remote position requires strong communication and multitasking skills, with responsibilities including managing inbound/outbound calls and assisting customers with their installation process. Ideal candidates should have at least 6 months of experience in customer service and excellent verbal skills. A bilingual proficiency in English and Spanish is a plus, offering additional compensation. #J-18808-Ljbffr