EMS Presales Solutions Consultant, Regulated Industries
Samsung SDS America, Washington, District of Columbia, United States
Company Overview
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper‑connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Position Summary Samsung SDS America is seeking a dedicated Presales Solutions Consultant to join our Enterprise Mobility Services Business Group. The Presales Solution Consultant - EMS/EMM is a strategic, customer‑facing leader responsible for designing, validating, and operationalizing enterprise‑scale mobility lifecycle solutions that are commercially viable, technically sound, and execution‑ready.
This role serves as a trusted advisor to customers, assessing current‑state mobility and device management processes, aligning them to industry best practices, and translating optimized workflows into our EMS solution.
The Presales Solution Consultant partners closely with Sales, Product, Finance, and Delivery teams to accelerate revenue growth, improve deal quality, and ensure consistent, high‑quality transitions from presales to implementation.
RESPONSIBILITIES
Accelerate revenue through advanced solution leadership
Validate opportunity fit, customer alignment, and business value
Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution
Build executive confidence through high‑level discovery and solution validation
Standardize solutioning methods, governance, and best practices
Serve as senior technical and process authority for EMS
Opportunity Qualification & Strategic Validation
Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility
Engage executive sponsors, shape pursuit strategy, and influence investment decisions
Discovery, Process Consulting & Solution Architecture
Run executive and operational discovery workshops; map "as‑is" workflows and benchmark against EMS best practices
Identify gaps, propose redesigns, and craft "to‑be" process models that translate into EMS orchestration and automation
Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed
Proof of Concept / Proof of Value Leadership
Define POC/POV strategy to maximize win likelihood
Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads
Perform minor product configuration to showcase capabilities and embed successful validation patterns
Proposal Leadership & Commercial Alignment
Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance
Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries
Guide deal positioning and support negotiations
Sales Enablement & Practice Leadership
Act as senior technical authority for EMS sales engagements
Build and maintain standardized templates, frameworks, and governance best practices
Support demo and POV environment design for each product release
Presales-to-Delivery Governance
Manage structured hand‑over to delivery teams, ensuring solution integrity
Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface
Performance & Success Measures
Higher enterprise deal conversion rates and larger average deal sizes
Strong implementation readiness at contract signing, reducing post‑sale rework
Elevated customer satisfaction and executive advocacy
Improved solution maturity and reuse of standardized assets such as workflow templates
Requirements
Bachelor's degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience)
10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles
High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders
Proven ability to assess, redesign, and operationalize business processes
Strong background in enterprise workflow, orchestration, or service management platforms
Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments
Experience in supporting both direct and indirect channels
Proven track record of influencing large, strategic deals
Must be eligible to work in the US for any employer without restrictions and be based in the continental US for this remote position
Preferred Requirements
Consulting or professional services leadership background
Experience supporting Fortune 1000, public sector, or regulated industries
Exposure to value engineering, ROI modeling, and business case development
Experience mentoring technical, sales, or consulting teams
Benefits
Top‑notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings planFlexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Position Summary Samsung SDS America is seeking a dedicated Presales Solutions Consultant to join our Enterprise Mobility Services Business Group. The Presales Solution Consultant - EMS/EMM is a strategic, customer‑facing leader responsible for designing, validating, and operationalizing enterprise‑scale mobility lifecycle solutions that are commercially viable, technically sound, and execution‑ready.
This role serves as a trusted advisor to customers, assessing current‑state mobility and device management processes, aligning them to industry best practices, and translating optimized workflows into our EMS solution.
The Presales Solution Consultant partners closely with Sales, Product, Finance, and Delivery teams to accelerate revenue growth, improve deal quality, and ensure consistent, high‑quality transitions from presales to implementation.
RESPONSIBILITIES
Accelerate revenue through advanced solution leadership
Validate opportunity fit, customer alignment, and business value
Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution
Build executive confidence through high‑level discovery and solution validation
Standardize solutioning methods, governance, and best practices
Serve as senior technical and process authority for EMS
Opportunity Qualification & Strategic Validation
Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility
Engage executive sponsors, shape pursuit strategy, and influence investment decisions
Discovery, Process Consulting & Solution Architecture
Run executive and operational discovery workshops; map "as‑is" workflows and benchmark against EMS best practices
Identify gaps, propose redesigns, and craft "to‑be" process models that translate into EMS orchestration and automation
Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed
Proof of Concept / Proof of Value Leadership
Define POC/POV strategy to maximize win likelihood
Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads
Perform minor product configuration to showcase capabilities and embed successful validation patterns
Proposal Leadership & Commercial Alignment
Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance
Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries
Guide deal positioning and support negotiations
Sales Enablement & Practice Leadership
Act as senior technical authority for EMS sales engagements
Build and maintain standardized templates, frameworks, and governance best practices
Support demo and POV environment design for each product release
Presales-to-Delivery Governance
Manage structured hand‑over to delivery teams, ensuring solution integrity
Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface
Performance & Success Measures
Higher enterprise deal conversion rates and larger average deal sizes
Strong implementation readiness at contract signing, reducing post‑sale rework
Elevated customer satisfaction and executive advocacy
Improved solution maturity and reuse of standardized assets such as workflow templates
Requirements
Bachelor's degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience)
10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles
High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders
Proven ability to assess, redesign, and operationalize business processes
Strong background in enterprise workflow, orchestration, or service management platforms
Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments
Experience in supporting both direct and indirect channels
Proven track record of influencing large, strategic deals
Must be eligible to work in the US for any employer without restrictions and be based in the continental US for this remote position
Preferred Requirements
Consulting or professional services leadership background
Experience supporting Fortune 1000, public sector, or regulated industries
Exposure to value engineering, ROI modeling, and business case development
Experience mentoring technical, sales, or consulting teams
Benefits
Top‑notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings planFlexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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