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Sr Account Executive | Construction

Popular Bank, San Juan, San Juan, United States


Position Title:

Sr Account Executive | Construction

Date:

Mar 20, 2026

Location:

San Juan, PR

Company:

Popular Bank

Job Type Full Time - Exempt

General Description Manage the renewal process and portfolio of the assigned accounts. Coordinate with the producer and/or client regarding policy coverages and confirm whether any changes are required. Ensure that the company or agency receives the policies within the established timeframe. Interact daily with all P&C insurance carriers to follow up and negotiate service issues, policy renewals, customer claims, and coverage gaps. Analyze risks, market trends, and competitors to propose effective strategies.

Essential Duties and Responsibilities

Ensure that the client receives the policy along with the summary of coverages.

Discuss the prospect/risk with them and establish a work plan. Prepare the policy specifications together with the Producer and request marketing or quotes from the insurance companies.

Identify business opportunities within existing accounts and new prospects.

Support client retention and negotiate to ensure excellent experience.

Assist the Producer throughout the entire new business process.

Review and validate the policy. Index this document in the client's digital file.

Serve as an Internal Subject Matter Expert and coach to develop internal talent including producers, sales and service officers and account executives.

Education Bachelor's Degree

Property & Casualty Insurance Producer or Registered Representative License, desirable.

Experience At least eight (8) years of related experience in the Property & Casualty insurance industry.

Experience in commercial insurance.

Additional Requirements

Effective oral and written communication skills in Spanish (advanced level) and English (fluent).

Proficient in Microsoft Office 365, including Excel, Word, Power Point, Teams and Outlook.

Strong levels of numeracy and literacy, interpersonal and communication, analytical and negotiation skills.

Extensive knowledge of relevant market conditions for specific class/portfolio.

Strong knowledge of legal and regulatory requirements.

Strong knowledge of underwriting process and procedures.

Strong knowledge of claims management process and procedures.

Strong planning, organizing and problem-solving skills.

Region Locations Caparra Center Mezzanine

Guaynabo, PR

Work Schedule Hybrid work schedule Monday to Friday - 8:00 am to 5:00 pm. Flexibility to work non-business hours, holidays, and weekend when needed.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Values

1. Passion for People

2. Own Every Moment

3. Succeed Together

4. Build the Future

Important Candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Popular is Puerto Rico's leading financial institution and has been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offers a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers' dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets.

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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