Remote Bilingual Call Center Representative | Spanish-English
MCI, Miami, FL, United States
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity
Starting salary range of $17.00 - $19.00 per hour
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits after 90 days of employment
Opportunities for career growth with a focus on internal promotions
Paid training to enhance skills while earning a paycheck
Fun and engaging work environment with a casual dress code
What to Expect (Job Responsibilities)
Handle inbound and outbound contacts in a courteous and professional manner
Listen to customers, understand their needs, and resolve issues effectively
Accurately document and process customer claims in appropriate systems
Utilize systems and technology for account management tasks
Attend meetings and training to stay updated on program knowledge and processes
What is Required (Qualifications)
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry utilizing a computer
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to work regularly scheduled shifts and maintain punctuality
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
We are not the Employer of Record (EOR) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Starting salary range of $17.00 - $19.00 per hour
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits after 90 days of employment
Opportunities for career growth with a focus on internal promotions
Paid training to enhance skills while earning a paycheck
Fun and engaging work environment with a casual dress code
What to Expect (Job Responsibilities)
Handle inbound and outbound contacts in a courteous and professional manner
Listen to customers, understand their needs, and resolve issues effectively
Accurately document and process customer claims in appropriate systems
Utilize systems and technology for account management tasks
Attend meetings and training to stay updated on program knowledge and processes
What is Required (Qualifications)
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry utilizing a computer
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to work regularly scheduled shifts and maintain punctuality
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
We are not the Employer of Record (EOR) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr