Remote Retention Specialist

A leading customer service organization is seeking a Customer Support & Retention Advisor to engage with potential customers and provide assistance with appointment scheduling and account inquiries. This is a fully remote position where you will utilize empathetic communication to maintain strong customer relationships. Key responsibilities include managing calls, assisting with installation processes, and meeting performance metrics. Ideal candidates will have at least a high school diploma and experience in customer service, as well as strong multitasking abilities and proficiency in CRM systems. #J-18808-Ljbffr