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Remote Retention Specialist

Smart Start, Inc., Alexandria, VA, United States


A customer service company is seeking a Customer Support & Retention Advisor. This remote role involves engaging with customers regarding appointment scheduling, providing assistance during the installation process, and retaining customers through effective communication. The ideal candidate should possess strong multitasking abilities, excellent communication skills, and a high school diploma. Performance metrics related to customer service quality will be established. Health plans and performance incentives are included. #J-18808-Ljbffr