Service Advisor Front Counter Rockstar
Milex Complete Auto Care - Mr. Transmission, Columbus, OH, United States
Benefits
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Profit sharing
Training & development
Opportunity for advancement
Vision insurance
No Weekends | $55,000–$135,000+ | High-Performance Shop | Columbus, OH
Milex Complete Auto Care – Mr. Transmission | 2233 Morse Rd, Columbus, OH
We are hiring
ONE high-performing Service Advisor
to lead our front counter.
If you know how to
build trust quickly, stay organized under pressure, and convert opportunities into approved work
— this is a high-respect, high-income role.
This is
not
a receptionist position.
This is a
performance-driven leadership role at the front of the shop.
Why Top Advisors Choose Us (and Stay)
No weekends — ever
$55,000–$135,000+ earning potential (top performers higher)
Performance-based pay — your results matter
Structured, professional workflow (not chaos)
Strong car count + real opportunity to produce
Digital inspections + transparent process (we don’t guess, we show)
Leadership that supports you — not blames you
Customers who value quality, not just the cheapest price
If you’re currently in a shop where:
every day feels reactive,
communication is broken,
you’re doing the work but not seeing the reward,
or you’re expected to “sell” without real support…
This is your opportunity to upgrade.
What You’ll Be Responsible For You will help lead the customer experience and performance of the shop by:
Greeting customers and setting the tone for a professional experience
Answering calls and converting them into scheduled opportunities
Performing proper fact-finding and building trust with customers
Presenting digital inspection results clearly and confidently
Turning recommended work into approved work through honest communication
Managing workflow between customers, technicians, and management
Writing accurate estimates and following up on pending work
Keeping customers informed so nothing falls through the cracks
Helping maintain a smooth, organized, and profitable daily operation
Sales + Customer Experience + Operational Control How You’ll Be Measured (and Paid Like It) This is a
performance-based role , and top performers will earn accordingly.
You will be measured on:
Revenue contribution
Average Repair Order (ARO)
Estimate approval / close rate
Phone-to-appointment conversion
Organization, communication, and follow-up
If you know how to produce - you will be rewarded for it.
What We’re Looking For You may be a strong fit if you are:
Confident, professional, and composed under pressure
Strong on the phone and in person
Organized and detail-oriented
Skilled at building trust quickly
Able to communicate effectively with both customers and technicians
Comfortable presenting and closing needed work
without pressure tactics
Driven by performance, accountability, and doing things right
Preferred Experience
Automotive service advisor experience
Auto repair shop experience
Front counter / service writing experience
Digital inspection / estimate presentation
CRM or shop management software
This Role Is NOT For Someone Who
avoids sales or uncomfortable conversations
struggles with follow-up or organization
gets overwhelmed when it gets busy
creates drama or blames others
wants to clock in and coast
We are building a team of professionals - not placeholders.
Compensation & Benefits
Base pay + performance incentives / commission
$55,000–$135,000+ earning potential
Paid holidays + PTO
Benefits available (health, dental, vision, etc.)
Employee discounts
No weekends
Why Milex Complete Auto Care – Mr. Transmission? We’re not a high-pressure sales shop.
We focus on:
thorough inspections
clear communication
honest recommendations
and
long-term customer relationships
We believe:
The best advisors don’t “sell” - they
educate, guide, and earn trust.
If that’s how you operate, you’ll fit here.
How to Apply We are hiring
ONE person
for this role.
Apply now or text
Matt at 425-623-0414
When you apply, answer this:
“Why would you be a rock star at the front counter?”
#J-18808-Ljbffr
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Profit sharing
Training & development
Opportunity for advancement
Vision insurance
No Weekends | $55,000–$135,000+ | High-Performance Shop | Columbus, OH
Milex Complete Auto Care – Mr. Transmission | 2233 Morse Rd, Columbus, OH
We are hiring
ONE high-performing Service Advisor
to lead our front counter.
If you know how to
build trust quickly, stay organized under pressure, and convert opportunities into approved work
— this is a high-respect, high-income role.
This is
not
a receptionist position.
This is a
performance-driven leadership role at the front of the shop.
Why Top Advisors Choose Us (and Stay)
No weekends — ever
$55,000–$135,000+ earning potential (top performers higher)
Performance-based pay — your results matter
Structured, professional workflow (not chaos)
Strong car count + real opportunity to produce
Digital inspections + transparent process (we don’t guess, we show)
Leadership that supports you — not blames you
Customers who value quality, not just the cheapest price
If you’re currently in a shop where:
every day feels reactive,
communication is broken,
you’re doing the work but not seeing the reward,
or you’re expected to “sell” without real support…
This is your opportunity to upgrade.
What You’ll Be Responsible For You will help lead the customer experience and performance of the shop by:
Greeting customers and setting the tone for a professional experience
Answering calls and converting them into scheduled opportunities
Performing proper fact-finding and building trust with customers
Presenting digital inspection results clearly and confidently
Turning recommended work into approved work through honest communication
Managing workflow between customers, technicians, and management
Writing accurate estimates and following up on pending work
Keeping customers informed so nothing falls through the cracks
Helping maintain a smooth, organized, and profitable daily operation
Sales + Customer Experience + Operational Control How You’ll Be Measured (and Paid Like It) This is a
performance-based role , and top performers will earn accordingly.
You will be measured on:
Revenue contribution
Average Repair Order (ARO)
Estimate approval / close rate
Phone-to-appointment conversion
Organization, communication, and follow-up
If you know how to produce - you will be rewarded for it.
What We’re Looking For You may be a strong fit if you are:
Confident, professional, and composed under pressure
Strong on the phone and in person
Organized and detail-oriented
Skilled at building trust quickly
Able to communicate effectively with both customers and technicians
Comfortable presenting and closing needed work
without pressure tactics
Driven by performance, accountability, and doing things right
Preferred Experience
Automotive service advisor experience
Auto repair shop experience
Front counter / service writing experience
Digital inspection / estimate presentation
CRM or shop management software
This Role Is NOT For Someone Who
avoids sales or uncomfortable conversations
struggles with follow-up or organization
gets overwhelmed when it gets busy
creates drama or blames others
wants to clock in and coast
We are building a team of professionals - not placeholders.
Compensation & Benefits
Base pay + performance incentives / commission
$55,000–$135,000+ earning potential
Paid holidays + PTO
Benefits available (health, dental, vision, etc.)
Employee discounts
No weekends
Why Milex Complete Auto Care – Mr. Transmission? We’re not a high-pressure sales shop.
We focus on:
thorough inspections
clear communication
honest recommendations
and
long-term customer relationships
We believe:
The best advisors don’t “sell” - they
educate, guide, and earn trust.
If that’s how you operate, you’ll fit here.
How to Apply We are hiring
ONE person
for this role.
Apply now or text
Matt at 425-623-0414
When you apply, answer this:
“Why would you be a rock star at the front counter?”
#J-18808-Ljbffr