
Bilingual Customer Service Rep (English/Spanish)
Sharecare, Springfield, IL, United States
A reputable digital healthcare company is seeking a Customer Service Representative to manage inbound inquiries from members and providers. The ideal candidate is bilingual in English and Spanish, possesses strong communication skills, and can multi-task effectively. Responsibilities include resolving customer questions, providing accurate information about services, and utilizing computer systems for documentation. This role emphasizes maintaining customer satisfaction in a fast-paced environment.
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