Director, IT Service Design & Automation

A state government agency in Massachusetts is seeking a Director of IT Service Design. This role is responsible for leading the development of scalable service delivery processes and ensuring automation in IT services. Ideal candidates should have over 7 years of experience in IT management, including 3 years in a managerial role. The position offers a hybrid work model and a chance to enhance service delivery across health and human services, making a significant impact in the community. #J-18808-Ljbffr