
Senior Product Designer
SupportFinity™, Billings Metropolitan Area, MT, United States
Overview We’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further. We’re a high-growth tech company with a fast pace and ambiguity as part of the job. Our verticals—Hunt, Offroad, Backcountry, and Fish—are at different maturity stages, shaping the challenges you encounter and your impact depending on where you sit. We operate with an experimentation mindset, using the latest tooling thoughtfully and responsibly to increase quality, speed, and impact. Our impact comes to life through the products we build and our growing commitment to land stewardship and recreational access.
What You Will Do onX is seeking a Senior Product Designer, AI Foundations to shape how AI is integrated into our product ecosystem. The role sits at the intersection of emerging technology, evolving user expectations, and real-world product constraints. Our AI practice is actively developing, and we are experimenting, learning, and refining how AI should show up in our products. You will design and prototype AI-enabled experiences from early exploration through iteration, ensuring technical AI capabilities align with meaningful customer problems. You will partner with Product Management, Engineering, and Research to explore, test, and refine AI-driven workflows that are useful, trustworthy, and grounded in real user needs. This is an individual contributor role within the UX Design & Research team. You may own one or more AI-focused initiatives while influencing broader design direction through shared patterns, documentation, and storytelling. You will report to the Head of UX Design & Research and work closely with the AI Foundations team.
Responsibilities
Lead design efforts in early-stage, AI-enabled problem spaces where best practices are still emerging, translating complex AI capabilities into intuitive experiences.
Work in iterative cycles that prioritize learning and guide durable UX foundations over time, contributing to patterns, principles, and guidance for broader AI adoption.
Apply systems thinking to anticipate downstream effects, edge cases, failure modes, and trust implications of AI-enabled features; help clarify trade-offs and responsible uses in customer-facing workflows.
Conduct lightweight research (interviews, usability testing, synthesis) and partner with UX Research for deeper investigation.
Elevate AI fluency within the design organization by demonstrating practical uses of AI tools and modeling thoughtful adoption.
Qualifications
Six (6) or more years of experience designing complex digital products or systems, including work in ambiguous or 0–1 environments.
Hands-on experience designing AI-assisted, data-informed, or algorithmically driven experiences; working understanding of generative AI capabilities and limitations.
Ability to explain how AI works at a surface level and how its constraints shape interaction design decisions.
Comfort using AI tools to augment design workflow while recognizing where human judgment remains critical.
Strong interaction design and product thinking skills, ideally with experience in map-based or spatially complex experiences.
Ability to translate technically complex capabilities into clear, usable, and trustworthy interfaces.
Ability to balance rapid experimentation with long-term system design amid evolving constraints.
Clear and pragmatic communication skills to align cross-functional partners through storytelling and artifacts.
Willingness to share thinking and help others develop stronger AI design literacy.
A portfolio demonstrating relevant work is required.
A shared passion for and ability to demonstrate onX’s Company Values.
Permanent US work authorization is a condition of employment with onX.
Must be available for travel to a corporate office in Montana bi-annually.
ADDED BONUSES
Experience establishing UX patterns, principles, or frameworks that influenced other teams.
Perspective on what makes AI-powered experiences feel trustworthy, transparent, or poorly executed.
Experience designing systems where user control, reliability, or real-world consequences were important considerations.
Where You Can Work onX supports a distributed workforce across several US locations. This position can be performed from a corporate office, Basecamp, or Connection Hub.
Corporate Offices: Missoula, MT and Bozeman, MT.
Basecamps: virtual workforce communities near Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; Seattle, WA.
Connection Hubs: distributed team communities near Boise, ID; Charleston, SC; Charlotte, NC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; Vermont.
How You’ll Be Compensated Salary range: $139,000 to $174,000 at hire, with variation based on experience, skills, and education. Eligible for a grant of common share options with a vesting schedule and an annual bonus of up to 10% based on company performance.
What We’re Offering You
Competitive salaries, annual bonuses, equity, and opportunities for growth
Comprehensive health benefits including a no-monthly-cost medical plan
Parental leave plan of 5 or 13 weeks fully paid
401k matching at 100% for the first 3% and 50% from 3–5%
Company-wide outdoor adventures and outdoor industry perks
Annual “Get Out, Get Active” funds to support active lifestyle
Flexible time away package including PTO, STO, VTO, quiet weeks, and floating holidays
Performance Essentials In this role, success is driven by cognitive abilities such as concentration and problem-solving. We explore reasonable accommodations to ensure individuals with diverse abilities can contribute fully. If you need assistance or accommodation, please contact PC@onxmaps.com.
Position open until filled. OnX is an equal opportunity employer, committed to fairness in hiring, development, compensation, and promotion. Our goal is to build an inclusive community where every team member can thrive. OnX Maps will never ask for credit card or SSN details during the application process. Apply only through our legitimate website at onXmaps.com or via our LinkedIn page. For privacy details, see our Privacy Policy. Interviews may be recorded for documentation purposes with opt-out available.
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