
Senior Manager/Director, Employee Communications
SupportFinity™, Las Vegas, NV, United States
Senior Manager/Director, Employee Communications IGT | Posted Feb 27 | Full-time | Las Vegas
IGT, where innovation meets entertainment on a global scale. We’ve recently leveled up—IGT Gaming and Digital have joined forces with Everi, creating a powerhouse in gaming, digital experiences, and fintech solutions. From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences. Whether it’s spinning reels, placing bets, or powering secure payments, we bring the fun—backed by serious tech, deep player insights, and a passion for innovation. With a team of over 7,000 and a presence in 100+ countries, we’re global—yet locally legendary. Our teams work closely with regulators, governments, and partners to ensure we play by the rules while pushing the boundaries of what’s possible. For more information, please visit www.igt.com or www.everi.com.
Overview The Senior Manager/Director of Employee Communications at IGT leads the strategy and execution of enterprise-wide internal communications to inform, engage, and align employees across a global, highly regulated organization. This role supports IGT’s transformation agenda by translating business strategy, leadership priorities, and change initiatives into clear, timely, and compelling employee communications.
As a trusted advisor to senior leaders and a people leader to a high-performing communications team, the Senior Manager/Director partners closely with the Chief of Staff, executive leadership, HR, Legal, Compliance, and business unit leaders to ensure employees understand where the company is going, why it matters, and how their work contributes to success. This role is employee-first, with external communications limited to coordination and alignment where employee messaging intersects with corporate or executive communications.
Key Responsibilities Enterprise Employee Communications Strategy
Develop and lead a global employee communications strategy aligned with IGT’s business objectives, culture, and transformation priorities
Ensure consistent, clear, and compliant messaging across all internal channels and regions
Translate complex, technical, and regulated topics into accessible communications for diverse employee audiences
Executive & Leadership Communications (Employee-Focused)
Serve as a trusted communications advisor to the CEO and executive leadership team on employee messaging
Lead development of leadership communications, including: CEO and executive employee messages
Leadership announcements and organizational updates
Town halls, webcasts, and employee forums
Provide counsel on message framing, timing, and delivery for sensitive or high-impact employee communications
Internal Communications & Employee Engagement
Lead global internal communications to support engagement, alignment, and trust during periods of growth and change
Oversee internal channels, including: Intranet and internal digital platforms
Global employee emails and announcements
Collaboration tools and live/virtual events
Partner with HR, DEI, Compliance, and business leaders to deliver people-related communications that reinforce culture, values, and employee experience
Champion transparent, inclusive, and two-way communication practices
Change Management & Transformation Communications
Own employee communications strategy for major enterprise initiatives, including: Organizational changes and restructures
Technology and platform transformations
Integrations and strategic shifts
Develop change communication plans that drive understanding, engagement, and adoption
Anticipate employee questions and concerns and proactively address them through clear, timely messaging
Corporate & Executive Alignment (Internal Lens)
Coordinate closely with Corporate/External Communications to: Ensure alignment between internal and external narratives
Prepare employees for major announcements and public milestones
Support employee-facing aspects of crisis and issues communications in partnership with Legal, Compliance, and Corporate Comms
People Leadership & Team Development
Lead, coach, and develop a team of internal communications professionals and contractors
Set clear goals, priorities, and performance expectations aligned with enterprise objectives
Foster a collaborative, high-performing team culture focused on strategic thinking and execution excellence
Manage external vendors and internal resources as needed
Governance, Measurement & Continuous Improvement
Establish standards, governance, and best practices for employee communications
Ensure compliance with legal, regulatory, and corporate policies across all internal channels
Define and track KPIs to measure effectiveness (engagement, reach, understanding, sentiment)
Use employee feedback and data insights to continuously improve communications strategy and execution
Qualifications Required Bachelor’s degree in Communications, Journalism, Public Relations, or related field
8+ years of progressive experience in corporate, internal, or external communications
Demonstrated experience advising senior executives and managing enterprise-level communications
Proven people leadership experience, including managing teams and external resources
Exceptional writing, editing, and storytelling skills
Experience working in a global, matrixed, and regulated environment
Preferred Experience in gaming, technology, or other highly regulated industries
Change management or transformation communications expertise
Crisis and issues management experience
Familiarity with communications platforms, analytics, and measurement tools
Core Competencies Strategic leadership and business acumen
Executive presence and sound judgment
Strong people leadership and team development skills
Ability to manage complex, high-stakes stakeholder relationships
High discretion and attention to detail
Strong project management and prioritization abilities
Collaborative, solutions-oriented mindset
Location This position may be based onsite in Las Vegas, NV; hybrid in Reno, NV or Austin, TX; or fully remote for candidates residing in California.
Compensation & Benefits At IGT, compensation ranges start at $106,250 to $200,000 USD, with room to go higher or lower depending on the full picture. We follow all local pay laws and collective bargaining agreements, so everything’s above board. Base pay is just the beginning. Our Total Rewards program includes:
Sales roles may earn commissions
Other roles may receive discretionary bonuses
Health, dental, vision, life, accident & disability insurance
Tuition reimbursement
Paid time off
Wellness programs
Identity theft insurance
401(k) Savings Plan with company contributions
Note: Some programs have eligibility requirements—we’ll help you navigate those.
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