Executive Director- Acute Operations, Operational Excellence
Mercy, Lake, MO, United States
The Executive Director of Acute Operations is an executive leader responsible for overseeing patient and staff logistics, nursing, emergency department operations, ancillary and support services, post-acute care, hospital-based physician standards, and preoperative/procedural areas across Mercy’s ministry. As a direct report to the Vice President of Operational Excellence, this leader acts as a strategic partner and operator in advancing Mercy’s mission and vision through transformational initiatives that yield measurable improvements in patient care, staff experience, organizational resilience, and margin performance. Executive Director - Acute Operations, Ministry
Schedule:
Full- Time, 40 Hours per week - Onsite Oversee the performance and reduce variation in the acute care setting including nursing, emergency services, ancillary/support services, post-acute care, and procedural areas. Establish and enforce hospital-based physician standards to ensure consistent, high-quality care delivery. Act as an extension of community operations to ensure integration and alignment across acute and ambulatory settings. Performance & Outcomes Drive measurable improvements in clinical quality, patient experience, staff engagement, and financial performance. Develop and monitor key performance indicators (KPIs) to ensure accountability and transparency. Build strong partnerships with physician leaders, nursing executives, and operational leaders / teams across the ministry. Mentor and develop high-performing teams, fostering a culture of excellence, resilience, and continuous improvement. Master’s degree in healthcare administration, Business Administration, Nursing, or related field required. Minimum 10 years of progressive leadership experience in acute care operations within a large, complex health system. Strong knowledge of hospital operations, physician practice standards, and post-acute care integration. Exceptional leadership, communication, and change management skills. Ability to synthesize complex data and translate insights into actionable strategies
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. keyword(s): Hospital Operations, Operational Excellence, Nursing, Leadership, Inpatient Nursing
Full- Time, 40 Hours per week - Onsite Oversee the performance and reduce variation in the acute care setting including nursing, emergency services, ancillary/support services, post-acute care, and procedural areas. Establish and enforce hospital-based physician standards to ensure consistent, high-quality care delivery. Act as an extension of community operations to ensure integration and alignment across acute and ambulatory settings. Performance & Outcomes Drive measurable improvements in clinical quality, patient experience, staff engagement, and financial performance. Develop and monitor key performance indicators (KPIs) to ensure accountability and transparency. Build strong partnerships with physician leaders, nursing executives, and operational leaders / teams across the ministry. Mentor and develop high-performing teams, fostering a culture of excellence, resilience, and continuous improvement. Master’s degree in healthcare administration, Business Administration, Nursing, or related field required. Minimum 10 years of progressive leadership experience in acute care operations within a large, complex health system. Strong knowledge of hospital operations, physician practice standards, and post-acute care integration. Exceptional leadership, communication, and change management skills. Ability to synthesize complex data and translate insights into actionable strategies
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. keyword(s): Hospital Operations, Operational Excellence, Nursing, Leadership, Inpatient Nursing