Call Center Representative - 78229
TEKsystems, San Antonio, TX, United States
Start Date
May 11th
Description We are actively seeking Call center reps to join our dynamic Viewer Experience team. As a Viewer Experience Advocate, you will be at the forefront of viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges.
Responsibilities
Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications.
Skills
Customer service
Call center
Help desk support
Tier 1
Additional Skills & Qualifications
24/7 call center, open shifts from 6 AM - 10 PM (typically assigned a later schedule) and one weekend day.
Will be onsite for 90 days then will be remote.
A high school diploma or GED and at least one year of experience in customer service.
Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs.
Strong written and verbal communication skills.
Excellent typing, phone, and computer navigation skills.
High standards of written communication, including proper punctuation, grammar, and spelling.
A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team.
Effective and professional communication skills.
Robust time management skills to ensure productivity aligns with department standards.
Experience Level Entry Level
Job Type & Location This is a Contract to Hire position based out of San Antonio, TX 78229.
Pay and Benefits The pay range for this position is $17.75 - $17.75/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in San Antonio, TX 78229.
Application Deadline This position is anticipated to close on Apr 15, 2026.
Equal Employment Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Description We are actively seeking Call center reps to join our dynamic Viewer Experience team. As a Viewer Experience Advocate, you will be at the forefront of viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges.
Responsibilities
Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications.
Skills
Customer service
Call center
Help desk support
Tier 1
Additional Skills & Qualifications
24/7 call center, open shifts from 6 AM - 10 PM (typically assigned a later schedule) and one weekend day.
Will be onsite for 90 days then will be remote.
A high school diploma or GED and at least one year of experience in customer service.
Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs.
Strong written and verbal communication skills.
Excellent typing, phone, and computer navigation skills.
High standards of written communication, including proper punctuation, grammar, and spelling.
A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team.
Effective and professional communication skills.
Robust time management skills to ensure productivity aligns with department standards.
Experience Level Entry Level
Job Type & Location This is a Contract to Hire position based out of San Antonio, TX 78229.
Pay and Benefits The pay range for this position is $17.75 - $17.75/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in San Antonio, TX 78229.
Application Deadline This position is anticipated to close on Apr 15, 2026.
Equal Employment Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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