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Customer Service Representative - Retail

TEKsystems, New York, NY, United States


Description

SEASONAL - Though the end of the year with possible extension

Floor Associate

Provide customer service to customers at the Nintendo World Store in New York City

Assist customers in purchase of Nintendo branded merchandise and products

Provide customers with product information and demonstrations

Recommend products to meet customers needs

Perform cash register and merchandise restock duties

Ability to adhere to attendance and punctuality guidelines

Schedule: Open Availability; will be assigned a 7-hr shift between 9AM-9PM; 4 day work week (Weekend availability is a must)

Skills

customer service

gaming

client services

guest services

electronics

Additional Skills & Qualifications

At least one year of customer service experience in a retail environment

MUST HAVE CASHIER EXPERIENCE - *New req

Experience in a video gaming or electronics environment is strongly preferred

At least a high school diploma or GED is required

Working knowledge of video gaming products and/or services

Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level

Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage

Ability to perform routine display repair and maintenance

Associates are required to work at least 3 weekdays and have full weekend availability

Schedule Blackout period applies to Black Friday and December.

Nintendo NY is closed on Easter Thanksgiving Day, Christmas, and New Year’s Day

Experience Level: Entry Level

Job Type & Location: This is a Contract position based out of New York, NY.

Pay and Benefits: The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in New York, NY.

Application Deadline: This position is anticipated to close on Apr 14, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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