Strategic Account Manager
Cartamundi East Longmeadow LLC, Erlanger, KY, United States
Strategic Account Manager-West
Join the worldwide leader in playing cards and in "play" solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. The Strategic Account Manager-West will be responsible for leading customer relationships, retention, and growth across the Western U.S. and British Columbia. You'll represent one of the most recognized names in gaming and help shape its next chapter as we blend trusted "Bee" brand products with Bee-Tek technology solutions. What you'll do as a Strategic Account Manager: Sell value in what others might see as a commodity Elevate the conversation from product to partnership, showing customers why what we make and how we deliver it, truly matters. Bring the curiosity and technical acumen to sell-in new Bee-Tek systems that modernize the casino floor. Working closely with leadership, you'll own key accounts, drive profitable growth, and use data-driven insights to influence decisions. Combine strong relationships with conceptual selling and strategic storytelling that help customers see the bigger picture. We're looking for a Strategic Account Manager with: Bachelor's Degree 5 years' experience in B2B sales, in related industry and/or type of accounts (preference in hospitality, entertainment, F&B) Ability to make recommendations for solutions based on information gathered and analyzed Experience with strategies for customer retention, to build and develop our accounts in a win-win result Proven ability to build and maintain strong, effective relationships with customers and functional groups (retention goal of 95%) Experience with building, and negotiating contracts, in order to attract and win customer commitment, while maintaining Cartamundi revenue goals Experience using a CRM to track all customer account information (preferably Salesforce) Analytical and detail-oriented, with strong communication skills Motivated by collaboration and creative problem-solving Additional requirement: The position requires employees to apply for and earn licensing in required gaming jurisdictions. As a condition of employment, the candidate agrees to comply with this requirement, which entails extensive disclosure of personal information (financial and legal) and support of background checks initiated by government entities. Benefits you can expect from Cartamundi: Competitive pay with a strong commission payout 401(k) with company match Health, dental, and vision insurance starting day one HSA (Health Savings Account) and FSA (Flexible Savings Account) Life insurance Short-Term and Long-Term Disability Paid time off Tuition reimbursement Employee discounts on daycare, gym memberships, travel, and much more Physical requirements and working conditions: Must be able to travel 50 percent of work time to customers and tradeshows (see note above regarding the region) Ability to work overtime and evening hours engaging customers; occasionally on weekends with short notice (for required customer events) Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that the world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people across cultures and generations and to embrace shared experiences. We are a worldwide leader in playing cards and in "play" solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle, HRO, Bee, Copag, Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.
Join the worldwide leader in playing cards and in "play" solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. The Strategic Account Manager-West will be responsible for leading customer relationships, retention, and growth across the Western U.S. and British Columbia. You'll represent one of the most recognized names in gaming and help shape its next chapter as we blend trusted "Bee" brand products with Bee-Tek technology solutions. What you'll do as a Strategic Account Manager: Sell value in what others might see as a commodity Elevate the conversation from product to partnership, showing customers why what we make and how we deliver it, truly matters. Bring the curiosity and technical acumen to sell-in new Bee-Tek systems that modernize the casino floor. Working closely with leadership, you'll own key accounts, drive profitable growth, and use data-driven insights to influence decisions. Combine strong relationships with conceptual selling and strategic storytelling that help customers see the bigger picture. We're looking for a Strategic Account Manager with: Bachelor's Degree 5 years' experience in B2B sales, in related industry and/or type of accounts (preference in hospitality, entertainment, F&B) Ability to make recommendations for solutions based on information gathered and analyzed Experience with strategies for customer retention, to build and develop our accounts in a win-win result Proven ability to build and maintain strong, effective relationships with customers and functional groups (retention goal of 95%) Experience with building, and negotiating contracts, in order to attract and win customer commitment, while maintaining Cartamundi revenue goals Experience using a CRM to track all customer account information (preferably Salesforce) Analytical and detail-oriented, with strong communication skills Motivated by collaboration and creative problem-solving Additional requirement: The position requires employees to apply for and earn licensing in required gaming jurisdictions. As a condition of employment, the candidate agrees to comply with this requirement, which entails extensive disclosure of personal information (financial and legal) and support of background checks initiated by government entities. Benefits you can expect from Cartamundi: Competitive pay with a strong commission payout 401(k) with company match Health, dental, and vision insurance starting day one HSA (Health Savings Account) and FSA (Flexible Savings Account) Life insurance Short-Term and Long-Term Disability Paid time off Tuition reimbursement Employee discounts on daycare, gym memberships, travel, and much more Physical requirements and working conditions: Must be able to travel 50 percent of work time to customers and tradeshows (see note above regarding the region) Ability to work overtime and evening hours engaging customers; occasionally on weekends with short notice (for required customer events) Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that the world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people across cultures and generations and to embrace shared experiences. We are a worldwide leader in playing cards and in "play" solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle, HRO, Bee, Copag, Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.