Reservations and Leasing Coordinator- Bryant Real Estate- Wrightsville Beach
Bryant Real Estate, Wrightsville Beach, NC, United States
Reservations And Leasing Coordinator- Bryant Real Estate- Wrightsville Beach
Job Category: Bldg Services Requisition Number: RESER007943 Location: Wrightsville Beach, NC 28480, USA Job Type: Full-time Pay: $17.50 - $19.00 per hour Benefits: 401(k), 401(k) matching, dental insurance, health insurance, life insurance, paid time off, retirement plan, vision insurance Experience level: 1 year Schedule: 8-hour shifts and 40 hours per week, on call, weekend availability Description
Essential Functions of the Position Maintain a knowledge of all current and future available properties. Greet and assist all vacation guests, prospective and current residents, and owners. Complete all processes for entering reservations, adjusting reservations, or canceling reservations. Assist with move-ins, move-outs and rent receipts for annual residents. Explain lease and all appropriate addenda to new residents. Review guest contracts to update reservations and process payments. Compiles and processes applications for approval as necessary for annual tenants. Explain contract and company policy to all prospective vacation guests. Shows properties to prospective guests and tenants. Assists with resident relations. Accepts and completes Notice to Vacate forms. Providing exceptional customer service by responding quickly and courteously to guest inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur. Other duties as assigned. Knowledge & Skill Requirements Ability to work effectively and in a fast paced, constantly changing environment. Solid multi-tasking skills along with the ability to meet deadlines. Willingness and ability to work weekends and holidays as the business requires. Excellent verbal and written communication skills. Professional appearance along with a positive attitude, be a team player and be willing to learn. Strong critical thinking skills. Working understanding of Microsoft Excel and pivot tables is a plus. Prior experience with vacation rental software Track or AppFolio is a plus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Job Category: Bldg Services Requisition Number: RESER007943 Location: Wrightsville Beach, NC 28480, USA Job Type: Full-time Pay: $17.50 - $19.00 per hour Benefits: 401(k), 401(k) matching, dental insurance, health insurance, life insurance, paid time off, retirement plan, vision insurance Experience level: 1 year Schedule: 8-hour shifts and 40 hours per week, on call, weekend availability Description
Essential Functions of the Position Maintain a knowledge of all current and future available properties. Greet and assist all vacation guests, prospective and current residents, and owners. Complete all processes for entering reservations, adjusting reservations, or canceling reservations. Assist with move-ins, move-outs and rent receipts for annual residents. Explain lease and all appropriate addenda to new residents. Review guest contracts to update reservations and process payments. Compiles and processes applications for approval as necessary for annual tenants. Explain contract and company policy to all prospective vacation guests. Shows properties to prospective guests and tenants. Assists with resident relations. Accepts and completes Notice to Vacate forms. Providing exceptional customer service by responding quickly and courteously to guest inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur. Other duties as assigned. Knowledge & Skill Requirements Ability to work effectively and in a fast paced, constantly changing environment. Solid multi-tasking skills along with the ability to meet deadlines. Willingness and ability to work weekends and holidays as the business requires. Excellent verbal and written communication skills. Professional appearance along with a positive attitude, be a team player and be willing to learn. Strong critical thinking skills. Working understanding of Microsoft Excel and pivot tables is a plus. Prior experience with vacation rental software Track or AppFolio is a plus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.