Bilingual Customer Service Representative
Aston Carter, Dallas, NC, United States
Bilingual Customer Service Associate
The Bilingual Customer Service Associate is responsible for tasks such as order entry, answering customer inquiries, managing orders, invoicing, and confirming product availability. This role collaborates closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations. Skills: order entry, bilingual, Customer service, Data entry, Purchase order, Order processing Top Skills Details: order entry, bilingual, Customer service Additional Skills & Qualifications: Ability to effectively manage multiple projects and priorities Strong communication and interpersonal skills Excellent problem-solving capabilities and attention to detail Strong organizational and time management skills Self-motivated and capable of working independently, as well as collaborating within a team Proficient in customer service software and order management systems (e.g., ERP systems, CRM platforms) Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams Experience Level: Intermediate Level Job Type & Location: This is a Permanent position based out of Dallas, NC. Pay and Benefits: The pay range for this position is $50000.00 - $60000.00/yr. Potential Sign-On or Relocation Bonus Details to be discussed upon offer. Comprehensive Benefits Package Available upon your start date, including: Medical, Dental, Vision, and Life Insurance Dental and vision fully covered for employees and their families Three medical plans through UnitedHealthcare, with extremely low premiums Top-tier family plan: just $275/month Employee-only: as low as $0/month HSA plan includes up to $1,500 annual company contribution Life & AD&D Insurance
Company paid up to $50,000 401(k) Plan
Eligible the 1st of the month after 30 days of employment 100% match on contributions up to 5% Annual profit-sharing contribution of 8% of prior year salary Fully vested after five years Paid Time Off 20 vacation days (160 hours) 10 sick days (80 hours) 12 paid holidays Annual Performance Bonus Based on company profitability and achievement of personal goals $500 Annual Gym Reimbursement Workplace Type: This is a fully onsite position in Dallas,NC. Application Deadline: This position is anticipated to close on Apr 17, 2026.
The Bilingual Customer Service Associate is responsible for tasks such as order entry, answering customer inquiries, managing orders, invoicing, and confirming product availability. This role collaborates closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations. Skills: order entry, bilingual, Customer service, Data entry, Purchase order, Order processing Top Skills Details: order entry, bilingual, Customer service Additional Skills & Qualifications: Ability to effectively manage multiple projects and priorities Strong communication and interpersonal skills Excellent problem-solving capabilities and attention to detail Strong organizational and time management skills Self-motivated and capable of working independently, as well as collaborating within a team Proficient in customer service software and order management systems (e.g., ERP systems, CRM platforms) Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams Experience Level: Intermediate Level Job Type & Location: This is a Permanent position based out of Dallas, NC. Pay and Benefits: The pay range for this position is $50000.00 - $60000.00/yr. Potential Sign-On or Relocation Bonus Details to be discussed upon offer. Comprehensive Benefits Package Available upon your start date, including: Medical, Dental, Vision, and Life Insurance Dental and vision fully covered for employees and their families Three medical plans through UnitedHealthcare, with extremely low premiums Top-tier family plan: just $275/month Employee-only: as low as $0/month HSA plan includes up to $1,500 annual company contribution Life & AD&D Insurance
Company paid up to $50,000 401(k) Plan
Eligible the 1st of the month after 30 days of employment 100% match on contributions up to 5% Annual profit-sharing contribution of 8% of prior year salary Fully vested after five years Paid Time Off 20 vacation days (160 hours) 10 sick days (80 hours) 12 paid holidays Annual Performance Bonus Based on company profitability and achievement of personal goals $500 Annual Gym Reimbursement Workplace Type: This is a fully onsite position in Dallas,NC. Application Deadline: This position is anticipated to close on Apr 17, 2026.