Automotive Service Writer - Toyota
Puyallup Used Cars, Tacoma, WA, United States
Service Writer Opportunity
Lead the drive. Deliver the experience. At Toyota of Tacoma, part of the Larson Automotive Group, we don't just service vehicleswe deliver a world-class ownership experience. We're looking for a high-performing Service Writer who thrives in a fast-paced environment, communicates with confidence, and takes pride in delivering exceptional customer care from write-up to follow-up. If you're organized, driven, and ready to grow your career with a brand known for quality and reliability, this is your opportunity. Why You'll Love Working With Us Career Growth: Clear path to leadership roles including Service Drive Manager. Training & Development: Ongoing Toyota and Larson training programs designed to elevate your performance. Salary: $61,000 - $91,000 annually Competitive Commission Structure: Rewarding pay structure with potential for growth. Team Environment: Work alongside a professional, high-performing team that supports each other and wins together. Stability & Reputation: Represent one of the most trusted brands in the industry with a dealership group known for long-term success. What We're Looking For Customer-First Mindset: You communicate clearly, build trust quickly, and deliver a seamless service experience. High-Level Multitasking: You can manage multiple repair orders, timelines, and customer expectations without losing attention to detail. Driven & Accountable: You take ownership of your work, follow through, and consistently perform at a high level. Growth-Oriented: You're motivated to learn, improve, and advance within the organization. What You'll Do Own the Customer Experience: Greet customers, gather vehicle concerns, and set clear expectations from the start. Provide Accurate Estimates: Build and explain repair recommendations, parts, and labor with confidence and transparency. Manage the Process: Track repair progress, coordinate with technicians and parts, and ensure timely completion. Communicate Proactively: Keep customers informed every step of the wayno surprises. Deliver Results: Ensure every customer leaves confident in their service and eager to return. Larson Automotive Benefits Medical, Vision & Dental Insurance Company-Paid Life & AD&D Insurance Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance Wellness Programs: Employee Assistance Program (EAP), KOFE financial wellness program Retirement: 401(k) with company match and multiple contribution options Time Off & Holidays: PTO accrual from day one plus paid holidays Employee Perks: Vehicle Purchase Program with exclusive pricing At Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supportedbecause that's what family means to us. Ready to take your career to the next level? Apply today to join Toyota of Tacoma and become a valued part of our growing team! Join Larson Automotive Group and build a rewarding future with a team that invests in your success. Requirements Provide above average Customer Service. Automotive dealership experience preferred, but not necessary. Ability to properly handle potentially stressful situations. Friendly, courteous, professional with a "team player" attitude. Self-motivated to work independently as well as part of a team. Ability to take direction well. Clear and concise communication skills Highly organized
Lead the drive. Deliver the experience. At Toyota of Tacoma, part of the Larson Automotive Group, we don't just service vehicleswe deliver a world-class ownership experience. We're looking for a high-performing Service Writer who thrives in a fast-paced environment, communicates with confidence, and takes pride in delivering exceptional customer care from write-up to follow-up. If you're organized, driven, and ready to grow your career with a brand known for quality and reliability, this is your opportunity. Why You'll Love Working With Us Career Growth: Clear path to leadership roles including Service Drive Manager. Training & Development: Ongoing Toyota and Larson training programs designed to elevate your performance. Salary: $61,000 - $91,000 annually Competitive Commission Structure: Rewarding pay structure with potential for growth. Team Environment: Work alongside a professional, high-performing team that supports each other and wins together. Stability & Reputation: Represent one of the most trusted brands in the industry with a dealership group known for long-term success. What We're Looking For Customer-First Mindset: You communicate clearly, build trust quickly, and deliver a seamless service experience. High-Level Multitasking: You can manage multiple repair orders, timelines, and customer expectations without losing attention to detail. Driven & Accountable: You take ownership of your work, follow through, and consistently perform at a high level. Growth-Oriented: You're motivated to learn, improve, and advance within the organization. What You'll Do Own the Customer Experience: Greet customers, gather vehicle concerns, and set clear expectations from the start. Provide Accurate Estimates: Build and explain repair recommendations, parts, and labor with confidence and transparency. Manage the Process: Track repair progress, coordinate with technicians and parts, and ensure timely completion. Communicate Proactively: Keep customers informed every step of the wayno surprises. Deliver Results: Ensure every customer leaves confident in their service and eager to return. Larson Automotive Benefits Medical, Vision & Dental Insurance Company-Paid Life & AD&D Insurance Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance Wellness Programs: Employee Assistance Program (EAP), KOFE financial wellness program Retirement: 401(k) with company match and multiple contribution options Time Off & Holidays: PTO accrual from day one plus paid holidays Employee Perks: Vehicle Purchase Program with exclusive pricing At Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supportedbecause that's what family means to us. Ready to take your career to the next level? Apply today to join Toyota of Tacoma and become a valued part of our growing team! Join Larson Automotive Group and build a rewarding future with a team that invests in your success. Requirements Provide above average Customer Service. Automotive dealership experience preferred, but not necessary. Ability to properly handle potentially stressful situations. Friendly, courteous, professional with a "team player" attitude. Self-motivated to work independently as well as part of a team. Ability to take direction well. Clear and concise communication skills Highly organized