Salary

$120,000 - $130,000

Other Forms of Compensation

Bonus Eligible

At over 300 college & universities around the country, Chartwells Higher Education is re‑inventing the on‑campus dining experience. We are challenging the norm and setting new standards by investing in high‑tech, food‑infused social spaces that bring people together to promote meaningful relationships and interactions. We are food‑forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Looking to take the next step in your foodservice leadership career? Join Chartwells Higher Education, where we’re passionate about creating exceptional dining experiences that fuel student success. As part of the Compass Group family, you’ll work alongside GREAT people who are dedicated, energetic, and committed to excellence—just like you.

We are excited to announce an opportunity for a Catering & Concessions Director at Binghamton University, a role focused on elevating service, driving operational success, and delivering innovative dining experiences across campus.

About The Role

As a Director of Operations, you’ll oversee comprehensive catering and concessions programs while ensuring superior service, operational efficiency, and financial success. Your leadership will shape the quality, hospitality culture, and client partnership experience at one of the nation’s premier institutions.

Key Responsibilities

Operational Leadership

Develop and execute budgets, forecasts, and operational plans to achieve financial and service goals.

Quality Excellence

Maintain and implement Compass Group standards across all catering and concessions functions.

Compliance & Standards

Ensure adherence to all regional, corporate, and account‑specific policies, procedures, and food safety programs.

Accountability & Reporting

Oversee accurate and timely reporting for all operational and financial activity within the account.

Preferred Qualifications

Bachelor’s degree (BS) preferred
Minimum five (5) years of foodservice management experience
Required Higher Education experience in both board and retail dining operations
Strong understanding of P&L accountability and contract‑managed services
Exceptional leadership, communication, and team‑building skills

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA.

Equal Opportunity Employment

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.

Benefits

Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:

Req ID:

Chartwells HE

KRISTINA MCCARTHY

#J-18808-Ljbffr","

Salary

$120,000 - $130,000

Other Forms of Compensation

Bonus Eligible

At over 300 college & universities ...","CATERING & CONCESSIONS OPERATIONS DIRECTOR - Binghamton University - Binghamton,",[111],["B","3172647132"],"Work at Chartwells Higher Education Dining Services","5 hours ago","/jobs/3172647132-catering-concessions-operations-director-binghamton-university-binghamton","CATERING & CONCESSIONS OPERATIONS DIRECTOR - Binghamton Universit...","City of Binghamton, NY, United States","/jobs?keyword=Chartwells+Higher+Education+Dining+Services","/jobs?location=City+of+Binghamton%2C+NY%2C+United+States","/jobs?keyword=CATERING+%26+CONCESSIONS+OPERATIONS+DIRECTOR+-+Binghamton+Universit...",{"_66":67,"_68":112,"_70":107,"_72":113},"City of Binghamton","NY",["D",1775501096000],"

Location: St. John Fisher University campus

Salary: $75,000 - $80,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Filling every occasion with great food and service! We are currently seeking a Senior Catering Director to lead our high-volume and premiere catering department at St. John Fisher University in Rochester, NY. This role involves developing and implementing catering solutions that meet customer needs and client goals, while collaborating closely with our Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to specialized student events to exclusive VIP dining occasions, hosted both on-campus and off-campus. The successful candidate will join a strong, experienced team of culinary professionals who have proudly achieved the #1 ranking in Niche for NY state.

Key Responsibilities

Coordinate and oversee all internal and external catering events to ensure seamless execution, outstanding customer service, and meeting client goals.
Create and grow the catering marketing plan, providing customers with comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
Establish competitive pricing that effectively covers all catering costs.
Develop menu options for students that are accessible and affordable.
Lead the hiring, training, scheduling, and processing of payroll of catering staff
Develop and educate existing catering staff in service techniques, menu presentation, policies, and procedures.
Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and responsibility for preparation, transportation, setup, operation, and cleanup of all events.
Collaborate with the management and Chartwells marketing teams to implement effective strategies designed to build catering revenue and attract new business.
Foster strong relationships at Fisher and in the community to align our programs with their ideas and budgets, ensuring satisfaction and account retention.
Regularly participate in campus wide event planning meetings; partner with the Fisher reservations office for seamless coordination of groups, event spaces and vendors.
Perform other duties as assigned to support the efficient functioning of the dining service program.

Preferred Qualifications

Associate's degree preferred.
Minimum of five years of experience in catering leadership including two years in management.
Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment.
Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met.
Flexibility to work evenings, weekends, and holidays as needed.
Must be experienced with computers.
ServSafe® Certified.

Advance your career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences.

About The University

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. The University\\'s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background and we are proud of our dining program that provides great food and great service to our students.

Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA.

Click here to Learn More about the Compass Story. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Req ID:

Chartwells HE

KRISTINA MCCARTHY

((req_classification))

#J-18808-Ljbffr","

Location: St. John Fisher University campus

Salary: $75,000 - $80,000

At over 300 college & universities arou...","CATERING OPERATIONS DIRECTOR - St. John Fisher University - Rochester, NY",[125],["B","2734342733"],"/jobs/2734342733-catering-operations-director-st-john-fisher-university-rochester-ny","CATERING OPERATIONS DIRECTOR - St. John Fisher University - Roche...","City of Rochester, NY, United States","/jobs?location=City+of+Rochester%2C+NY%2C+United+States","/jobs?keyword=CATERING+OPERATIONS+DIRECTOR+-+St.+John+Fisher+University+-+Roche...",{"_66":67,"_68":126,"_70":122,"_72":113},"City of Rochester",["D",1775001600000],"Location: Trailhead Resident Hall- University of Utah- SALT LAKE CITY, UT\nSalary:

$75,000-80,000

At over 300 college & universities around the country,

Chartwells Higher Education

is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.\nWe are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.\nJob Summary\nChartwells Higher Education (campus dining) is seeking an energetic and growth minded

Retail DIRECTOR

to oversee National Brands and internal food concepts in a brand new living/dining hall on campus.

Leading our food service in the Trailhead Resident Hall, you oversee the budget, forecasting, and other FOH operations day-to-day duties.

This is an exciting leadership opportunity for someone with FAST CASUAL dining experience, where you have been responsible for adhering to the client’s culture and guidelines, the Health Departments regulations, and company standards & policies. This position also hires, motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client.

Key Responsibilities:\nOversees daily administrative and operational tasks\nHandles all aspects of staff management\nManages all financials including budget development, forecasting, and financial reporting\nMaintains knowledge of the market place and trends\nManages cost controls and control expenditures for the account\nOversees sanitation and safety of assigned unit(s)\nPurchases and manages inventory\nRolls out new culinary programs in conjunction with Company marketing and culinary team\nActs as the direct liaison with the client

Preferred Qualifications:\nCulinary degree preferred, or A.A. Degree plus related experience\nThree or more years supervisory experience in food service operations\nSupervisory experience in a healthcare, senior living, retirement or related environment desirable\nKnowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation\nLeadership, management and coaching skills\nCommunication skills both written and verbal\nFinancial, budgetary, accounting and computational skills\nProficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs\nServSafe® Certified

Apply to Chartwells Higher Education today!\nChartwells Higher Education is a member of Compass Group USA\nClick here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\nApplications are accepted on an ongoing basis.\nChartwells Higher Ed maintains a drug-free workplace.\nAssociates at Chartwells Higher Ed

are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nHoliday Time Off (varies by site/state)\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nPaid Parental Leave\nPersonal Leave\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

click here

or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf\nCertain positions may require Florida Level 2 background screening. Details:

https://info.flclearinghouse.com/\nReq ID:

1513018\nChartwells HE\nSARA C ST CLAIR\n[[req_classification]]\n","Location: Trailhead Resident Hall- University of Utah- SALT LAKE CITY, UT\nSalary:

$75,000-80,000

At over 300 college & universiti...","RETAIL DINING DIRECTOR: University of Utah- SALT LAKE CITY, UT",[135],["B","3095590806"],"/jobs/3095590806-retail-dining-director-university-of-utah-salt-lake-city-ut","/jobs?keyword=RETAIL+DINING+DIRECTOR%3A+University+of+Utah-+SALT+LAKE+CITY%2C+UT",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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