
UX Copywriter Job at Seargin in Poland
Seargin, Poland, NY, United States
We are looking for a hands‑on UX Copywriter to shape content for sophisticated digital banking products and help define how content design operates within the organisation.
You will work closely with UX designers, product owners, developers, and senior stakeholders to create clear, user‑focused content for complex financial journeys. While your initial focus will be on corporate banking, you will be part of a broader innovation and experience design team, with the opportunity to influence multiple initiatives as the organisation grows.
Key Responsibilities
Shape the Content Design Practice
Establish and evolve content design processes, standards, and ways of working
Define and maintain voice and tone guidelines across products and platforms
Introduce and advocate for content‑first design thinking
Build templates, patterns, and documentation to ensure consistency at scale
Deliver Content for Complex Products
Create clear, user‑focused content for end‑to‑end digital banking journeys (onboarding, transactions, servicing)
Translate complex financial products and regulatory requirements into simple, understandable language
Write content across multiple touchpoints: web, mobile, messaging, notifications
Ensure content is scannable, actionable, and context‑aware
Collaborate Across the Organisation
Partner with UX designers, researchers, product owners, and developers throughout the product lifecycle
Work closely with legal and compliance teams to balance clarity with regulatory requirements
Present content decisions and rationale to senior stakeholders and leadership
Build strong relationships across cross‑functional teams and business units
Ensure Quality & Enable Others
Review and quality‑assure content to ensure consistency, clarity, and accessibility
Mentor designers, marketers, and team members on content design best practices
Use user feedback and performance metrics to continuously improve content
Requirements (Must Have)
6+ years of experience in UX writing, content design, or similar roles
Proven experience in banking or financial services (required)
Experience working in large, complex organisations
Track record of delivering content for regulated digital products
Skills
Strong ability to simplify complex information without losing accuracy
Solid understanding of UX principles and user journeys
Experience with design tools (e.g. Figma) and content management systems
Knowledge of accessibility standards (WCAG) and inclusive writing practices
Excellent English (written and spoken)
Mindset
Comfortable working in ambiguous and evolving environments
Strong collaboration skills and ability to influence without authority
Confident in presenting and explaining content decisions to stakeholders
Curious about content design, UX, and digital experience trends
Able to balance strategic thinking with hands‑on execution
Discover the Power of IT Excellence. Apply!
To learn more about Seargin, please visit our web page: www.seargin.com
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