Job Summary

San Jose State University (SJSU) invites applications for the position of Assistant Director of Student Outreach and Recruitment (SOAR). Reporting to the Senior Director of Student Outreach and Recruitment, this role oversees student recruitment initiatives and cultivates strategic partnerships to expand and diversify SJSU's applicant pool. The Assistant Director plays a key role in advancing enrollment goals by planning, organizing, and executing comprehensive undergraduate recruitment strategies that span the full enrollment lifecycle, from outreach and application through matriculation.

Key Responsibilities

Lead undergraduate recruitment efforts and outreach strategies
Advise prospective students and families on admissions requirements
Plan and participate in recruitment events (on-campus and off-campus)
Oversee admissions application review and decision processes
Supervise and support recruitment staff and student assistants
Collaborate with campus partners to support enrollment goals
Analyze recruitment data and recommend improvements
Ensure compliance with CSU and SJSU policies and deadlines

Knowledge, Skills & Abilities

Ability to communicate with constituents in a professional and respectful manner
Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees, and external agencies
Ability to interpret and apply program rules and regulations
Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data
Ability to use professional judgment to review and assess admissions requirements and documents
Ability to advise potential students, parents, high school, and community college staff individually and in group settings
Knowledge of technology and software applications such as word processing, spreadsheets, database management, and communication tools
Ability to perform accurately in a detail-oriented environment
Ability to plan and execute multiple work priorities, organize and plan work and projects
Knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic
Ability to compose and appropriately format correspondence and reports
Ability to advise potential students, parents, high school, and community college staff individually and in group settings

Required Qualifications

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a jobrelated field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a jobrelated field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling

Preferred Qualifications

Over five (5) years of Student Recruitment Experience in the CSU System
Experience working with all higher education student populations (Freshman, Transfer, International, Non Resident, non-traditional, student ambassadors, welcome center operations)
Over five (5) years of large scale event planning (on and off campus) and execution
Experience in targeted yield and recruitment planning

Compensation

Classification: Student Services Professional IV
Anticipated Hiring Range: $6,700/month - $7,084/month
CSU Salary Range: $6,320/month - $9,014/month

San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

Resume
Letter of Interest

All applicants must apply within the specified application period: February 20, 2026 through March 8, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

","

Assistant Director of Enrollment Events & Campus Visit Experiences

position.

The Assistant Director of Enrollment Events & Campus Visit Experiences provides leadership for the campus visits and events planned or supported by the Office of Admissions. This includes management of all logistical and programmatic aspects of on-campus enrollment events and new student orientations, coordination of all individual and group visits to campus, oversight of welcome center operations, and supervision of student staff. The incumbent is the primary representative from the Office of Admissions responsible for providing a hospitable environment and experience for prospective undergraduate and graduate students and their guests. They will collaborate within the admissions team and across the University to ensure the proper execution and success of these experiences.

This position is based on Carlow's Oakland campus and requires some weekend and evening work.

Primary Responsibilities:

Individual and Group Visits

Coordinate individual visits to campus that are personalized to prospective students' needs and interests. These visits may include tours, class observations, meals, and/or meetings with faculty, staff, coaches, current students, and enrollment representatives. This process includes visit request intake, follow-up conversations, appointment and room scheduling, and itinerary confirmation.\nUtilize Technolutions Slate CRM to build and monitor visit registrations, ensuring that all data entry for campus visitors is completed in a timely fashion.\nPerform appropriate and timely follow-up with visitors and monitor survey feedback on a regular basis to ensure visitor satisfaction.\nManage all aspects of visits for outside groups (schools, CBOs, etc.), including scheduling, planning, and follow-up.\nDevelop relationships with deans, faculty, staff, and others across campus to create more productive, efficient visit opportunities for prospective students and families, school counselors, and other visitors.\nStudent Leaders

Oversee the recruitment, selection, training, daily management, evaluation, and recognition of student ambassadors/tour guides and orientation leaders.\nSupervise all student employees, including payroll, establishment of their work schedule, coordination of daily tasks or special projects, communication, performance reviews, and regular student staff meetings.\nContinually seek ways to foster a positive team dynamic, instill a sense of responsibility and accountability, and enhance the student employee experience through intensive training, professional development, and/or other leadership opportunities.\nEvents

Establish an annual calendar of approximately 20 in-person enrollment events and orientation programs. Communicate dates with various campus constituents.\nPlan the agenda and curricular/programmatic aspects of admissions-sponsored programs and events, including session and program development, speaker selection, staffing, budget management, and evaluation/assessment.\nCoordinate event logistics, which may include, but are not limited to, space reservations and facilities requests, catering, IT needs, registration/nametags, signage, volunteers, etc.\nProvide assistance, as appropriate, for School Counselor Visit Day, Welcome Weekend, Summer Workshops, off-campus recruitment events, and virtual events.\nOperational and Administrative Support

Staff the reception desk and greet all visitors in conjunction with student employees.\nReceive and route inbound telephone calls appropriately; retrieve and manage voicemails.\nOversee welcome center operations and coordinate daily visit logistics, including tour guide and staff assignments, refreshments, digital signage entry, escorts between appointments, visitation excuse forms, visit packet inventory/assembly, swag, requests for special accommodations, etc.\nServe as point person for campus tour requests and mascot appearances from others across the institution (e.g., prospective employees, special guests, alumni, etc.) and externally.\nMentor and train professional and student staff on the essentials of good customer service.\nMeet individually with prospective students/families on campus and present to large and small groups, as needed.\nEnsure content is relevant and accurate on Carlow's online orientation, virtual tour, and interactive map platforms.\nServe as a liaison to nearby hotels and other applicable organizations promoting tourism and development for Oakland or Pittsburgh.\nOther

Participate actively in profession-specific association conferences, webinars, listservs, and volunteer roles to represent Carlow, gain new ideas and insights, and develop professionally.\nServe on the First Year Experience (FYE) Committee and other university committees as appropriate.\nWhen possible and appropriate, implement CAS Standards and Guidelines for collegiate information and visitor services as well as new student orientation programs.\nDemonstrate and reflect an understanding of, and commitment to, the mission and core values of Carlow University and the Sisters of Mercy.\nExhibit professional behavior at all times as a representative of the institution.\nOther duties as assigned.\nRequired Qualifications:

Bachelor's degree is required\nMust feel comfortable with all aspects of traditional customer service\nDemonstrated knowledge, experience, and/or training in event planning\nAbility to develop and maintain positive relationships with internal and external constituents\nA high energy level, strong attention to detail, and outstanding project management skills\nMust be able to solve problems, think, and make decisions quickly and independently in a fast-paced environment; Excellent oral and written communication skills\nStrong interpersonal and customer service skills\nExperience or ability to recruit, motivate, and supervise student staff\nAbility to work within a team, multi-task, take initiative, and function with minimal supervision\nIntermediate knowledge of virtual event platforms, social media, and word processing, presentation, and spreadsheet applications\nPossession of a valid U.S. driver's license and smartphone.\nOccasional lifting of 10-20 lbs. will be required; Will need to be able to stand for extended periods of time\nMust be able to work some evenings and weekends. This position is not eligible for permanent remote status.\nPreferred Qualifications:

Master's degree is preferred\n3-5 years of prior experience related to the duties specified\nFormal or informal education in student affairs, higher education, communication, marketing, hospitality management, or other related field\nBackground in college admission, enrollment, student affairs, or school counseling\nExperience with Technolutions Slate CRM\nUnderstanding and practical application of student development theory\nAn understanding of and the ability to articulate the value of a Catholic liberal arts education\nAn enthusiasm for helping students and families navigate the college search process.\nCarlow University is Devoted to....

A culture of integrity, dignity and respect for all\nA strong commitment to social justice\nEthical forward-thinking leadership\nComprehensive medical, dental, vision, life & disability benefits package\nTuition benefits for undergraduate and graduate programs\nHealth Savings Account and Flexible Spending Account options\nWellness and Employee Assistance Program\nComplimentary use of Carlow's fitness center and amenities

Carlow University is a comprehensive Catholic University located in Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, an international community of Roman Catholic women with a mission to serve the poor, the sick, and the uneducated. Carlow is an institution grounded in the liberal arts while also offering strong professional programs, committed to engaging its community in a process of life-long learning, scholarship, research, and service. Degrees are offered at the baccalaureate, master's, and doctoral levels.

Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.\n","Carlow University is currently accepting applications for our

Assistant Director of Enrollment Events & Campus Visit Experiences

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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