Mortgage Servicing Customer Service Representative

Mortgage Servicing Customer Service Representative LHH Recruitment is working with a mortgage servicing company in East Phoenix. This organization is in search of a customer service and client services representative to join their team. This role is Monday-Friday 7am-4pm, fully onsite. The hourly rate is up to $23/hr. The ideal candidate will have strong communication skills, the ability to manage multiple tasks efficiently, and experience working in a fast-paced title or mortgage environment. Key Responsibilities: Set up new clients and establish new mortgage accounts accurately and efficiently Communicate with borrowers and title companies via phone and email Provide timely and professional responses to customer inquiries regarding loan servicing Review and verify documentation to ensure accurate account setup Maintain detailed and accurate records in the servicing system Coordinate with internal departments to resolve account discrepancies Ensure compliance with company policies and mortgage servicing regulations Assist with processing incoming documentation and correspondence Provide exceptional customer service while maintaining confidentiality Qualifications: Previous customer service experience required; mortgage servicing or title experience preferred. Strong verbal and written communication skills Ability to handle a high volume of phone and email communication Detail-oriented with strong organizational skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Compensation & Benefits: Competitive pay (based on experience) Stable MondayFriday schedule Opportunity to grow within a reputable mortgage servicing company Pay Details: $45,000.00 to $48,000.00 per year Search managed by: Cassandra Nienow Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_813275_3117693