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Customer Service Representative

Iannarino Fullen Group, Tempe, AZ, United States


Job description: The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Customer Service Representative Location:

Tempe, AZ 85282 Pay:

$18-$19 per hour (Weekly Pay) Schedule:

Monday - Friday | 7:30 AM - 4 PM Join a Company Built on Over a Century of Success Since 1917, we’ve been at the forefront of innovation, growing into a trusted leader in channel marketing. For more than a century, top brands across every industry have relied on us to deliver results, build strong partnerships, and drive meaningful growth. Today, we continue to evolve—combining our deep-rooted expertise with forward-thinking strategies to help our clients stay ahead in a constantly changing market. When you join our team, you’re not just taking a job—you’re becoming part of a legacy defined by trust, innovation, and long-standing success. If you’re looking to make an impact, work with industry-leading brands, and be part of a company with both history and momentum, we’d love to meet you. Position Summary Are you someone who enjoys helping others and solving problems? Join our dynamic team where customer experience is at the heart of everything we do. As a Customer Service Representative, you will play a key role in delivering exceptional service to our clients and customers through phone and email communication. xywuqvp You’ll also be responsible for reviewing and processing claims, ensuring accuracy and compliance with client program requirements and company policies. What You’ll Do Deliver outstanding customer service by responding to client inquiries with accuracy, efficiency, and professionalism Research and resolve issues to ensure a positive client experience Review and audit advertising and incentive claims for accuracy and compliance Handle 25-50 phone calls per day while maintaining high service standards Identify opportunities to improve processes, efficiency, and overall service delivery What We’re Looking For High School Diploma or equivalent Basic PC proficiency, including Microsoft Office (Outlook, Word, Excel) At least 1 year of work experience preferred Previous experience in customer service or a clerical/production environment is a plus Strong organizational skills with the ability to manage multiple priorities Excellent time management and attention to detail