Logo
job logo

Senior Account Manager - Packaging Inks(HYBRID)

NPAworldwide, Newark, NJ, United States


Job description:

Serve as the primary commercial and technical liaison between company and key Narrow Web customers. Drive profitable growth through strategic account management, solution-based selling, and deep application expertise in water-based and UV-curable inks and coatings. Act as a trusted advisor by aligning customer objectives with companys portfolio. Lead complex sales engagements and ensure successful product adoption through coordination with technical, R&D, manufacturing, and supply chain teams. Own and manage a portfolio of strategic Narrow Web customer accounts, with full responsibility for revenue growth, margin performance, and account profitability. Develop and execute account strategies and growth plans aligned with customer business objectives and companys commercial priorities. Identify and convert new business opportunities, including product conversions, line extensions, and expansion into new applications or technologies. Lead pricing strategy, contract negotiations, and commercial agreements in collaboration with regional management. Leverage deep knowledge of water-based and UV-curable inks and coatings to position company as a solutions partner. Lead and coordinate press trials, product introductions, and technical validations in support of commercial objectives. Serve as the senior escalation point for complex technical challenges that impact customer satisfaction or business continuity. Translate technical performance, process improvements, and sustainability benefits into clear customer value propositions. Build and maintain executive-level relationships across customer organizations, including operations, quality, purchasing, and leadership teams. Act as the primary point of accountability for customer performance, satisfaction, and issue resolution. Partner closely with Technical Service, ensuring aligned messaging, efficient deployment of resources, and proactive customer support. Qualifications:

Experience with color management systems (e.g., X-Rite). Understanding of lamination, coating, and post-print converting processes. Familiarity with VOC compliance, safety protocols, and system regulations. Experience working with packaging materials and inks in a manufacturing setting. Successful resolution of technical issues related to packaging or inks in previous roles. Experience receiving direct feedback from customers regarding packaging or ink performance. Experience working with cross-functional teams to implement technical solutions. Familiarity with current trends and advancements in the packaging and inks industry. Ability to work independently after training and set priorities. Good work ethic and a goal setter, with potential for promotion from entry-level positions. Why is This a Great Opportunity:

Serve as the primary commercial and technical liaison between company and key Narrow Web customers. Drive profitable growth through strategic account management, solution-based selling, and deep application expertise in water-based and UV-curable inks and coatings. Act as a trusted advisor by aligning customer objectives with companys portfolio. Lead complex sales engagements and ensure successful product adoption through coordination with technical, R&D, manufacturing, and supply chain teams. Own and manage a portfolio of strategic Narrow Web customer accounts, with full responsibility for revenue growth, margin performance, and account profitability. Develop and execute account strategies and growth plans aligned with customer business objectives and companys commercial priorities. Identify and convert new business opportunities, including product conversions, line extensions, and expansion into new applications or technologies. Lead pricing strategy, contract negotiations, and commercial agreements in collaboration with regional management. Leverage deep knowledge of water-based and UV-curable inks and coatings to position company as a solutions partner. Lead and coordinate press trials, product introductions, and technical validations in support of commercial objectives. Serve as the senior escalation point for complex technical challenges that impact customer satisfaction or business continuity. Translate technical performance, process improvements, and sustainability benefits into clear customer value propositions. Build and maintain executive-level relationships across customer organizations, including operations, quality, purchasing, and leadership teams. Act as the primary point of accountability for customer performance, satisfaction, and issue resolution. Partner closely with Technical Service, ensuring aligned messaging, efficient deployment of resources, and proactive customer support. Salary Type

: Annual Salary Salary Min

: $ 100000 Salary Max

: $ 140000 Currency Type

: USD